Email Storage

Thank you in advance for any help. I am using Thunderbird 115.12.2 I'm on IMAP. I having a working knowledge of Thunderbird, but not a whiz by any means. Since I hav… (read more)

Thank you in advance for any help. I am using Thunderbird 115.12.2

I'm on IMAP. I having a working knowledge of Thunderbird, but not a whiz by any means.

Since I have both personal and business emails, I keep them historically. I delete what I don't think I'll ever need to refer to.

When my email storage, gets into the 90's, I get nervous. I go through and delete as many emails as possible, and sometimes manage to get the percentage to go down 1 percent.

So... I'm a little confused. I thought that perhaps this was syncing with the Comcast server, and that the percentage was not for any Thunderbird storage. Is Thunderbird storing on another server?

What should my settings be, so that I can maintain all my email on my computer? I don't need to store it on any server. I'm afraid to make any adjustments for fear of losing email on my computer.

Is there someone who can walk me through this process in steps I can understand? LOL

I know I am set up with IMAP.

Thanks so much!

Wayne

Asked by mrwayyne 3 days ago

Last reply by mrwayyne 5 minutes ago

Cannot configure AOL email account in Thunderbird

I am having trouble manually configuring an AOL email account (username@verizon.net). AOL's instructions say to manually configure the account. I tried to do that twice, … (read more)

I am having trouble manually configuring an AOL email account (username@verizon.net). AOL's instructions say to manually configure the account. I tried to do that twice, once with IMAP and the other with POP.

Now, I have two email folders in Thunderbird that I cannot use. They are both empty because I get a message box that says "Login to server imap.aol.com with username@verizon.net failed." when I try to use them. When I use the same login credentials to login to the website mail.aol.com, they work.

I have to contact AOL as to why when I try to access the account with an email client (Thunderbird and Outlook) I'm getting password errors. In the meantime, how do I delete the two email folders created incorrectly in Thunderbird?

Thanks for your help.

Asked by jarosenquist 17 hours ago

Last reply by jarosenquist 17 minutes ago

Thunderbird emailing service required

I wish to access my emails through Thunderbird (in addition to Zimbra) . On a previous computer I had both providers working side by side without difficulty. However my … (read more)

I wish to access my emails through Thunderbird (in addition to Zimbra) . On a previous computer I had both providers working side by side without difficulty. However my attempted download of Thunderbird is thwarted by the message "you are about to override how Thunderbird identifies with this site. Legitimate banks, stores and other sites will not ask you to do this".

My further investigations online suggest I should "check where my email is posted (My broadband connection is with Shell Energy) and if in the same domain as the mail server, create the security exception".

I am not sufficiently computer literate to understand all this and Shell Energy say they cannot advise me. I do not wish to lose my existing email access via Zimbra and wish to continue using my email address. Would creating the security exception solve the problem and enable me to get both email services together?

With thanks, Patrick Palmer

Asked by patrick.palmer 20 minutes ago

Unified Inbox marked as favorite folder does not stay in favorite folder section after Thunderbird restart

Hi. A previous thread was archived on this (https://support.mozilla.org/en-US/questions/1418749) but it is still an issue in 115.12.2 (64-bit), macOS. Turn on Unified… (read more)

Hi. A previous thread was archived on this (https://support.mozilla.org/en-US/questions/1418749) but it is still an issue in 115.12.2 (64-bit), macOS.

  1. Turn on Unified Folders.
  2. Mark the unified Inbox as a favorite. It appears in favorite folders.
  3. Restart Thunderbird.
  4. Other favorite folders still appear, but Inbox is gone. It is still marked as a favorite folder however.
  5. If you toggle the unified Inbox favorite on and off, it reappears.

Asked by Arturo 58 minutes ago

Address bar and control buttons are overlapping

Hi! From some time now i have problem with GUI elements overlapping each other. It started with the window control buttons (that part, where you can close the window). Es… (read more)

Hi! From some time now i have problem with GUI elements overlapping each other. It started with the window control buttons (that part, where you can close the window). Esthetics aside, it was not that big deal, so I just ignored it, but some time ago similar overlap appeared on address bar - so now I don't see what I'm writing. This is a big deal, now I can't really tell if I made a typo, I'm not able to correct it or I can't see if what I'm writing is mixed with original url, stuff like that.

I'm on Manjaro Linux and Firefox version is 127.0 (64 bits) I've tried to reinstall Firefox with different sources, like Flatpak for example, but the issues persists. Has anyone an idea how to fix this?

Asked by Sivar 5 days ago

Last reply by Sivar 1 hour ago

fire browser

Fire Fox browser js still not working right it dont change scenes you click on a link ^ it just sets there & spins back & forth at the top. I have HP warranty th… (read more)

Fire Fox browser js still not working right it dont change scenes you click on a link ^ it just sets there & spins back & forth at the top. I have HP warranty they looked at everything they uninstalled it & re installed it still does the same thing. Crome works fine HP says it your website all the up dates is what messed it up sowhy cant you fix it

Asked by raledj 1 hour ago

Firefox Android address bar suggesting wine tours adelaide sites

I've got a new phone and again Firefox on Android is suggesting sites in the address bar I've never been to. I visited bostours.com.au and Webmd com, a healthcare website… (read more)

I've got a new phone and again Firefox on Android is suggesting sites in the address bar I've never been to. I visited bostours.com.au and Webmd com, a healthcare website is one and every time I install Firefox on a phone this site appears as a suggestion. Travel and Tours vs Healthcare; what is the connection? NationalGeographic com is another and there are others as well. I've never been to these sites on either phone. They aren't being synched from elsewhere as sites I've been to aren't being suggested like bostours

Asked by harrycawood947 1 hour ago

Feedback about inactive tabs

I think it would be more convenient if the list of inactive tabs opened in portions, starting with the newest ones, with an option to open the whole list in case someone … (read more)

I think it would be more convenient if the list of inactive tabs opened in portions, starting with the newest ones, with an option to open the whole list in case someone needs that. That would allow for better performance and reduce the time spent scrolling to the end of the list

Asked by Alexander Vasilyev 1 hour ago

Message Pane (preview) shows email source code for wrong message

System specs below. Thunderbird is set with 1 account: A paid Yahoo email, with a LOT of messages (well over 36K), using IMAP (Yahoo only lets the most recent 10K come d… (read more)

System specs below. Thunderbird is set with 1 account: A paid Yahoo email, with a LOT of messages (well over 36K), using IMAP (Yahoo only lets the most recent 10K come down via IMAP, sadly). Most emails do download and are correctly rendered. But around 10%, starting usually a month or so back from the high water mark of last update, show email source code (text of headers, mimeparts, etc.) for a totally different email than the one highlighted (a few days later, different sender, etc.) Checking the message on Yahoo, it renders correctly. There is no pattern to the corrupted messages: they can be from mailing lists, company marketing mails, an alert from my local town, whatever.

Once the error occurs, it is consistent across Thunderbird shut-and-restarts (still showing same wrong email source as before). Emails to either side (earlier and later) render properly in the message pane.

Double Clicking the message to it's own child pane renders a pane with Subject and From as blank, and the same email source text for a different email. Forwarding the email puts the email source code in as text (I was hoping the act of refreshing and reformatting might grab the correct content, but no).

Doing a Repair Mailbox (which seems to mean "download headers again, then download all the mail again" does seem to correct for a time (including the previously corrupted emails now rendering correctly)... but within a day or two, a new crop of messages will be corrupted, and the dance starts again.

Windows 10, 64 bit. Norton 360 set to exclude all mailbox directories. Thunderbird 115.12.2 (64-bit), though this has been happening since 110. No plugins, no extensions.

Are there diagnostic logs or other info I can share that can help us figure this out? I really like Thunderbird, but it's just unusable here. Outlook, Apple mail, other tools don't seem to have this problem.

Asked by wexler 1 week ago

Last reply by wexler 1 hour ago

Google's app selector does not work.

The nine dots that appears on most Google pages to allow for choosing an app does nothing. It does work with the Samsung browser. This is reason that I have not changed … (read more)

The nine dots that appears on most Google pages to allow for choosing an app does nothing. It does work with the Samsung browser. This is reason that I have not changed to Firefox many years ago. I was hoping that it would work by now. Is there a change in the settings for Firefox that would allow this to work? If there isn't, I guess that I am stuck using the Samsung browser, as I don't like the Chrome browser.

Asked by lleechaz 6 hours ago

Everything I Try To Download Fails

I've not been able to download anything on Firefox for about 3-4 weeks now. Every time I try to it immediately fails with no explanation given. The only type of download … (read more)

I've not been able to download anything on Firefox for about 3-4 weeks now. Every time I try to it immediately fails with no explanation given. The only type of download that works is "Save Image As..." Even trying to download a picture with a download button instead of right clicking nets an immediate fail. I feel like I've done everything to try and troubleshoot it myself, but nothing seems to be working.

I've restarted my computer, ran Firefox in troubleshoot mode, refreshed and reinstalled it, checked for viruses and malware, tried both nightly and ESR versions, tried running them as admin, logged out of my Firefox profile, cleared my cookies and cache, changed and reset the download folder, ran a repair for Visual C++, and reset my windows security settings. I'm honestly surprised nothing has worked.

The only thing that I know I haven't tried yet it refreshing my entire computer, but that's my very far last resort because I'm able to download files just fine on Microsoft Edge. Only the Firefox applications have given me any problems, so if I were to refresh my computer and have the problem still not be solved somehow I'd be deleting everything to get nowhere.

If anyone has any other ideas to try that be very much appreciated.

Asked by PoisnedArtist 3 weeks ago

Last reply by PoisnedArtist 6 hours ago

site images often do not load (ex: amazon shopping cart)

This started a week or two ago intermittantly on some websites. Today I cannot see any images of amazon items in the shopping cart. I can see the thumbnails in the righ… (read more)

This started a week or two ago intermittantly on some websites. Today I cannot see any images of amazon items in the shopping cart. I can see the thumbnails in the right side bar, and if I click on an item, the image appears on its for sale page. Ebay usually shows the first image, but the rest won't load, unless I click on "unable to load images" and then they might. Or if I use the icon to put the images in their own box, I can < and > to navigate them

Turned the new "secure DNS" feature off & on, no difference. Turned off NoScript, no difference.

Asked by FireFoxSucks 1 week ago

Last reply by FireFoxSucks 7 hours ago

Graphical issues with browser

No issues in troubleshooting mode, when I disable all of my add-ons and themes the issue persists. I have reset my browser entirely as well as uninstalled and reinstalled… (read more)

No issues in troubleshooting mode, when I disable all of my add-ons and themes the issue persists. I have reset my browser entirely as well as uninstalled and reinstalled with the same issues.

Asked by a1cbuckhalter 7 hours ago

Firefox hangs forever on startup when pref is changed to lockPref in mozilla.cfg

Hello, I deployed central management of firefox yesterday and I am suffering firefox hangs on startup (prior to opening any window) after configuration change from pref … (read more)

Hello,

I deployed central management of firefox yesterday and I am suffering firefox hangs on startup (prior to opening any window) after configuration change from pref to localPref. When I kill firefox and run again it usually start normally. Usually one kill is sufficient, but I observed also two subsequent kills are necessary.

I created these files:

/usr/lib64/firefox/defaults/pref/autoconfig.js:

pref("general.config.filename", "firefox.cfg"); pref("general.config.obscure_value", 0);

/usr/lib64/firefox/firefox.cfg:

// This comment is mandatory lockPref("autoadmin.global_config_url","http://www/firefox/firefox.cfg"); lockPref("autoadmin.append_emailaddr",false);

and in the firefox.cfg on a website I have for example: lockPref("network.proxy.type", 4);

when I change the lockPref to pref in this file, everything works normally, but when I change it back to lockPref I get a firefox hang on startup. What am I doing wrong?

Thanks

Marek

Asked by marek.gresko 8 hours ago

Scrolling Screenshot doesn't work on tabs list anymore

Ever since updating mid June it seems the scrolling screenshot no longer works in the tabs list on the Firefox Android. Was there a settings change I need to make to allo… (read more)

Ever since updating mid June it seems the scrolling screenshot no longer works in the tabs list on the Firefox Android. Was there a settings change I need to make to allow that now?

Asked by Camo260 9 hours ago

previous browser and tab history by date

My old 'Legion' laptop had my (I'd guess) open tabs history from late June! I now have a new laptop, and I logged into Firefox, and didn't see all history from June. I ne… (read more)

My old 'Legion' laptop had my (I'd guess) open tabs history from late June! I now have a new laptop, and I logged into Firefox, and didn't see all history from June. I need those 'previous' sessions... Where are They??

Asked by Kevin 10 hours ago

Firefox crashes while having it open together with games

Whenever I have Firefox open with certain games, the browser randomly freezes and ultimately crashes. But especially when I have videos running. The game itself does not … (read more)

Whenever I have Firefox open with certain games, the browser randomly freezes and ultimately crashes. But especially when I have videos running. The game itself does not crash and runs completely fine with no issues.

I have no idea what causes it, and I used to not have this issue at all before. However, I believe it was after I upgraded my computer, which should have no issues with the specs I have.

These are my 10 most recent crash reports: bp-c0eafb4b-6fce-47fa-9e8d-3f9e30240707 bp-dc43a38b-a3df-4231-9e02-ff55c0240707 bp-30bc891a-062d-4f9d-805d-539a20240707 bp-8dda914d-f2f8-4534-83d6-2ac690240707 bp-1858f133-89be-41e0-85e0-501a70240707 bp-e785dd9b-328b-4aec-bff0-002fe0240707 bp-3e7288ac-6d1e-4567-9e95-1a4830240707 bp-2777d574-893b-4e10-a69e-245f90240707 bp-62934e0d-9568-4deb-9354-e7e910240707 bp-2ab1d2bb-d244-4118-a7e1-9d32e0240707

Asked by Ibrere 11 hours ago