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Cannot configure AOL email account in Thunderbird

I am having trouble manually configuring an AOL email account (username@verizon.net). AOL's instructions say to manually configure the account. I tried to do that twice, … (read more)

I am having trouble manually configuring an AOL email account (username@verizon.net). AOL's instructions say to manually configure the account. I tried to do that twice, once with IMAP and the other with POP.

Now, I have two email folders in Thunderbird that I cannot use. They are both empty because I get a message box that says "Login to server imap.aol.com with username@verizon.net failed." when I try to use them. When I use the same login credentials to login to the website mail.aol.com, they work.

I have to contact AOL as to why when I try to access the account with an email client (Thunderbird and Outlook) I'm getting password errors. In the meantime, how do I delete the two email folders created incorrectly in Thunderbird?

Thanks for your help.

Asked by jarosenquist 18 hours ago

Last reply by david 11 minutes ago

Failed To Import From Outlook 2003 To Thunderbird

Hi, I’m trying to move from Outlook 2003 to Thunderbird 115.12.2 (64-bit). Using the import wizard fails. Tools > Import select Import From Outlook and the following m… (read more)

Hi, I’m trying to move from Outlook 2003 to Thunderbird 115.12.2 (64-bit). Using the import wizard fails. Tools > Import select Import From Outlook and the following message appears. “Either there is no default mail client or the current mail client can not fulfil the message request”. I’m taken back to the Import from screen with the addition of a red panel with “No Profile Found” on it. Outlook 2003 is the default e-mail client, checked more than once. I’m trying to migrate to thunderbird so I have no account setting, thinking they would be imported. My pst’s files have been moved to a directory on a different partition to the Outlook programme, tried creating a dummy profile using default Outlook storage and still fails. I’ve looked at converting pst files to mbox, but this doesn’t see to include the account settings. But I could add them manually or I can not import the mbox files or directory structure into Thunderbird. I’ve been messing around trying other things but nothing works. Internet searches, Thunderbird forum searches suggests solutions but all fails and the steps don’t match Thunderbird menu, etc in many cases. I’m stuck. Can anyone give any advice on how to migrate from Outlook 2003 to Thunderbird. Tools, Add-Ins or manual methods, anything just to get me up and running. PS I’ve two pst files, one is the default main Outlook.pst and the second a secondary store I created in the folders of Outlokk called Store.pst, beside the none default storage location everything else is standard for Outlook and Thunderbird.

Asked by Private61 3 days ago

Last reply by Matt 1 hour ago

Files started downloading as zipped files

hi, all of a sudden today, my files i am saving on my Canva are downloading to zipped files - they were fine and now, zipped . What have I clicked fo make this happen and… (read more)

hi, all of a sudden today, my files i am saving on my Canva are downloading to zipped files - they were fine and now, zipped . What have I clicked fo make this happen and how can I go back to the way it was please I have tried everything in settings on all sorts of pages and can't see what I have done it was fine earlier so I have done it I suspect can you please talk me through it step by step as I am not too good at following tech instructions from people who know what they are walking about thank you :-)

Asked by Tylers Mamma 1 day ago

Last reply by cor-el 13 hours ago

Initial setup and email automatic download

Thunderbird was not my default email app at POP3 installation, but anyway 900+ emails soon appeared in the Thunderbird inbox after my sign in for Outlook. My working assu… (read more)

Thunderbird was not my default email app at POP3 installation, but anyway 900+ emails soon appeared in the Thunderbird inbox after my sign in for Outlook. My working assumption was that no emails would appear in an email app, unless that app was already the default app, which Thunderbird is not. The initial POP3 download is not under user control? Apparently not. But I don't think em-Client did this to me when testing it.

Asked by Quenchoo 1 day ago

Last reply by david 21 hours ago

I changed the email server in settings and all my stored emails are gone! How do I get them back?

I changed the email server in settings and all my stored emails are gone! Win10, Tbird 115.10.1. How do I get them back? Only one Email acct of three are stored on the se… (read more)

I changed the email server in settings and all my stored emails are gone! Win10, Tbird 115.10.1. How do I get them back? Only one Email acct of three are stored on the server and those get downloaded to a different computer and then removed from the server.

Background: I was wondering why I didn't get any new emails for a few days and apparently GoDaddy migrated servers without telling me. So the settings there were screwed up as a result of a "~" instead of a "-" in the server name which the tech support guy changed. I was eventually able to access emails at my GD acct using their webmail.

But the server name changed so new emails weren't downloading to my computer. I went into Tbird settings and changed the SMTP servers to the new server address and now I don't have ANY of the old emails which I neglected to backup. ALL I did was to change the server address.

Is there a way to change/view/merge the T-bird user folders so I can access the old emails, folder and directory? Thanks, Bob

Asked by bobsteroid 1 day ago

Last reply by david 1 day ago

I've Downloaded Online Insights Study In The Past Week, But Now When I Try To Download It Again I Get This Message Online Insights Study Could Not Be Installed Because It Has A High Risk Of Causing Instability Or Security Problems.

I Have Had It Installed On Microsoft Edge For About A Year With No Problems. I Had It Installed For About 3 Months On Firefox Then I Needed To Install It Again & I Ge… (read more)

I Have Had It Installed On Microsoft Edge For About A Year With No Problems. I Had It Installed For About 3 Months On Firefox Then I Needed To Install It Again & I Get The Above Messages. Why Is It Doing This? There Hasn't Been Any Harm Done To My Computer. Also Firefox Needs A Customer Service Phone Number For People To Call & Explain Their Issues It's A Lot Quicker & Easier To Solve Your Problem.

Asked by Dean West 5 days ago

Last reply by James 1 day ago

The MediaFire page is blank.

Everytime I try to open MediaFire it's just a blank page, I've refreshed the page repeatedly but it didn't work, I also tried with other links, but it also didn't work, I… (read more)

Everytime I try to open MediaFire it's just a blank page, I've refreshed the page repeatedly but it didn't work, I also tried with other links, but it also didn't work, I kept seeing the blank page over and over again.

Asked by Yokai Yutagiri 5 days ago

Last reply by Paul 1 day ago

Outlook says that it will no longer let third party mail apps like Thunderbird to access Outlook email as of September 16, 2024?

Outlook says that it will no longer let third party mail apps like Thunderbird to access Outlook email as of September 16, 2024? What do you recommend? "Action Needed –… (read more)

Outlook says that it will no longer let third party mail apps like Thunderbird to access Outlook email as of September 16, 2024? What do you recommend?

"Action Needed – You may lose access to some of your third-party mail and calendar apps

Update your sign-in technology before September 16th, 2024 to maintain email access.

The safety and security of your information is top priority for Microsoft. To help keep your account secure, Microsoft will no longer support the use of third-party email and calendar apps which ask you to sign in with only your Microsoft Account username and password. To keep you safe you will need to use a mail or calendar app which supports Microsoft’s modern authentication methods. If you do not act, your third-party email apps will no longer be able to access your Outlook.com, Hotmail or Live.com email address on September 16th.


What do you need to do?

If you are receiving this email, you are currently using an email or calendar app that uses a less secure authentication method to connect to your Outlook.com email account. You will need to upgrade your third-party mail and calendar app to a version which supports modern authentication methods.

Microsoft provides free versions of Outlook for your PC, Mac, iOS, and Android devices which can be easily downloaded and connect to your email account. Using an updated version of an Outlook application will ensure you are connecting in the most secure way.

How can you set up your Gmail, Apple Mail, or other third-party mail application?

Various non-Microsoft applications will have their own steps for connecting to your Outlook.com email account using modern authentication methods. See our help article - Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps. However, you may need to contact the creators of those applications to provide you with instructions. In many cases, simply removing and re-adding your account with the latest version of that application will configure it to use modern authentication methods.

Privacy Statement

Microsoft Corporation, One Microsoft Way, Redmond, WA 98052 USA"

Asked by benjamin.kurata 1 week ago

Last reply by Martymoz 1 day ago

Using thunderbird with new domainhosting and webhosting provider

Heya:) I am a webdesigner and I'm currently designing a website for a client that uses Thunderbird for his mails. Previously, Domain, website, and email had been hosted… (read more)

Heya:)

I am a webdesigner and I'm currently designing a website for a client that uses Thunderbird for his mails.

Previously, Domain, website, and email had been hosted with the former agency.

Now we are gonna split this up into 3 different providers:

Webhosting: Squarespace Domain hosting: Cyon.ch E-Mail hosting: Would be great to keep using Thunderbird :)

How can I ensure that my client can still use Thunderbird? Do I just need to change some DNS-records? Otherwise I will have to switch to gmail :(

Asked by Philipp Zimmermann 1 week ago

Last reply by david 2 days ago

Thunderbird: How to down files/content to external drive

Hello: So how does one do that? Attempting a search online results in all about how to copy the PROFILE; haven't found how to get all of my emails over to my external d… (read more)

Hello:

So how does one do that?

Attempting a search online results in all about how to copy the PROFILE; haven't found how to get all of my emails over to my external drive where I can access them.

Thank you, Nels

Asked by Hikermann 2 days ago

Last reply by sfhowes 2 days ago

Can't download any Attachments

All of a sudden, I can't download any attachments, no matter what file type it is. I've reset Firefox to it's default, restarted, everything suggested. I don't have the f… (read more)

All of a sudden, I can't download any attachments, no matter what file type it is. I've reset Firefox to it's default, restarted, everything suggested. I don't have the first clue as to what this is.

Asked by Stacy Russell 3 weeks ago

Last reply by gijs 3 days ago

Unable to download (trusted sites, Firefox apps/themes, anything)

For a week or better I have been unable to download anything through my Firefox browser, I have refreshed and uninstalled Firefox (I had to reinstall through another brow… (read more)

For a week or better I have been unable to download anything through my Firefox browser, I have refreshed and uninstalled Firefox (I had to reinstall through another browser) in an attempt to fix this issue to no avail. I cannot download from verified sites, nor am I able to download Firefox's own extensions or themes (when I attempt I get an error telling me to check my connection, screenshot included).

I would like to be able to use Firefox normally again, with the ability to download files and install my extensions restored.

Asked by Chama 3 weeks ago

Last reply by gijs 3 days ago

Updated from Windows 7 computer to a new H-P running Windows 11, downloaded Mozilla Thunderbird as I had used it on Windows 7, received all my In-Box e-mail but nothing in my Sent box. Help please!

Updated from Windows 7 computer to a new HP running Windows 11, downloaded Mozilla thunderbird from my old computer I had used it successfully for years, & received a… (read more)

Updated from Windows 7 computer to a new HP running Windows 11, downloaded Mozilla thunderbird from my old computer I had used it successfully for years, & received all my In-box email but nothing was received in my Sent box. The Thunderbird application works as I sent myself an email and received same, but the entirety of my sent email history never arrived. What to do?

Asked by billrempfer 3 days ago

Last reply by david 3 days ago

downloading an excel xlsx file (via a website link)

I am a web dev and have a user download link to an excel xlsx file. On my own system it downloads fine in Chrome but in firefox ot displays the raw contents. Is this a FF… (read more)

I am a web dev and have a user download link to an excel xlsx file. On my own system it downloads fine in Chrome but in firefox ot displays the raw contents. Is this a FF setting?

Asked by Patrick Bell 3 days ago

Last reply by TyDraniu 3 days ago

Need to migrate folders and files from Outlook 2007 Thunderbird

Outlook.com and Microsoft inform me that in September 2024, Outlook 2007 will no longer work for email because it does not meet their spiffy new authentication thingy. T… (read more)

Outlook.com and Microsoft inform me that in September 2024, Outlook 2007 will no longer work for email because it does not meet their spiffy new authentication thingy. They want me to quit using Windows 7, but I need it to run legacy productivity software for which there is nothing comparable. So, Windows 7 it is. I do have a dual boot system that includes Windows 10, but I don't want to mess with it for email if possible.

Microsoft suggested that Thunderbird would work, so I downloaded it. That's when everything went sideways. There is no utility to move my existing files and folders intact from Outlook 2007 to Thunderbird. I tried Thunderbird's Import but it refuses to cooperate. So, last chance for Thunderbird is contacting you.

Help me make a clean transition from Outlook 2007 to Thunderbird without losing contacts, folders and files.

Asked by puzzles97 4 days ago

Last reply by sfhowes 3 days ago

Import doesn't include email

I converted my Outlook .pst file to an mbox file using SysTools PST converter When I try to import it into Thunderbird, it permits me to import only a .zip file from a … (read more)

I converted my Outlook .pst file to an mbox file using SysTools PST converter When I try to import it into Thunderbird, it permits me to import only a .zip file from a previous backup, or a calendar file, or an address file. I need it to import the whole thing, especially the emails. How?

Asked by dsalmon2 4 days ago

Last reply by sfhowes 4 days ago

Bookmarks do not appear in a list in the sidebar

I transferred by Firefox bookmarks from my old computer to my new Windows 11 computer. I think they transferred fine. But to access them, I have to click on Bookmarks and… (read more)

I transferred by Firefox bookmarks from my old computer to my new Windows 11 computer. I think they transferred fine. But to access them, I have to click on Bookmarks and then go down to Manage bookmarks and click on it. Then I see them on the page that has all the Import and Backup access on it. How do I get them to appear in the side panel as a list like they did on my old computer?

Asked by w.burnham 4 days ago

Last reply by cor-el 4 days ago

Thunderbird POP to IMAP transition

I had a POP account on my desktop PC for many years. Recently I purchased my first laptop and decided to go IMAP on it, while retaining my old downloaded emails as an … (read more)

I had a POP account on my desktop PC for many years. Recently I purchased my first laptop and decided to go IMAP on it, while retaining my old downloaded emails as an archive on my old desktop PC. I turned off automatically downloading emails in this desktop PC's POP instance of Thunderbird.

(The desktop PC is Windows 10, the laptop is Windows 11.)

I didn't want to transfer these old emails from my desktop PC to an IMAP server, because they weren't organized -- everything was in the Inbox. On the new laptop (and/or on the IMAP server), I am diligent in putting emails into appropriate folders.

My question is: how can I convert the desktop PC to be IMAP while yet retainomg my old email archive, so that I can access those old emails as needed on both desktop PC and laptop PC -- which will both be IMAP?

Asked by larryk3 5 days ago

Last reply by david 5 days ago