All Products Support Forum

I can't switch between my work Gmail and my personal Gmail account. My phone simply shows a continual "getting messages____" thing. Could this be because I'm not using chrome?

After years, I changed my default browser to Firefox instead of Safari. However, in spite of my careful searching and attempts to solve my problem(s) with preferences and reading help FAQs, I am unable to resolve the main issues. I am unable to go to LinkedIn, either my own page or anything else in Firefox. It goes to the page and remains stuck trying to log in. I can copy the url address and paste it into my Safari browser bar and all proceeds as it should ad I get logged in, etc. There is also an issue with my NYT digital account. Sometimes Firefox acts normally, signing me in and allowing me to read articles and so forth. But often, capriciously I would say since it makes no sense at all it will arrive at the lage and for an instant I'll see the article, or video, and then the page will go blank. Reloading produces the same result and I am unable in Firefox to see the content. If I go to the content on Safari, all is fine. I am seriously considering returning to Safari as my default browser. What is going on here? Thank you.

Dear Support. My Mac audio settings are set to output to channel 11 - 12 of my multi-track audio interface. However, Firefox's audio output only shows up on channel 1 -2. Can you help?

Thanks :)

Hi, I can't open my gmail or youtube in Firefox. I run Norton Security and recently signed up to their 'clean up' software, I think this may have removed google cookies? I can access mt email by installing Chrome but I don't want it on my pc. Help!

I want to save all the email addresses in the inboxes and sent folders of the email accounts configured in Thunderbird to the address book. I estimate that there are over 400 email addresses across 5 different email accounts. Is there a way to save these addresses in bulk instead of saving each one individually?

Email source below -- in HTML mode the hyerlink is not being shown highlighted. Switching to Text mode it does show the hyperlink. So appears to be a bug in the HTML parser. Received: from 127.0.0.1

by atlas-production.v2-mail-prod1-gq1.omega.yahoo.com pod-id atlas--production-gq1-64dcb4f976-zgfxg.gq1.yahoo.com with HTTP; Mon, 1 Jul 2024 12:09:10 +0000

Return-Path: <you@you.com> X-Originating-Ip: [192.168.1.1] Received-SPF: pass (domain of aol.com designates 66.163.188.147 as permitted sender) Authentication-Results: atlas-production.v2-mail-prod1-gq1.omega.yahoo.com;

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DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=aol.com; s=a2048; t=1719835749; bh=XKbcT7vMua+ZdJprHvYY6Ymf8Sz1pLFATgl3eZafyII=; h=Date:From:To:From:Subject:Reply-To; b=Yn1G7GJKx5jxTys0q7eorTpR90Ag2iszDQe7qit7LhBh79+NJP4yjbe+8YJwO3YL62k4XjjqFg2rpo1JvO2FkGoSVyRCYsAHu3igjVUn/Re+gkZZBwQqJroyy/C0v6LumDozNylZ7aPDcYZIxBU227rxtYWw7qJul4sppXlmdOUBG+czLOn4cKJf+i96xBKzBTtC+lyC/wzR5mQhrFBy7Y2pBJ3aupY/TiSVTFrVaexPQlwN3JPqk7uSaNKMGw1Ar5Je5IHBankzM4ZO4eZzYJIL/Sp8YHbp3BJFIUQEmMf+fUCYWdluvAKoWDEqaX5mptJtzduj5Np89tHR3JzIRQ== X-SONIC-DKIM-SIGN: v=1; a=rsa-sha256; c=relaxed/relaxed; d=yahoo.com; s=s2048; t=1719835749; bh=C1xBqv6c9jd4lmfuJZRQiIW+tWP9KGVbtlarz6VgmzM=; h=X-Sonic-MF:Date:From:To:From:Subject; b=C/7w7u/VI4ZeWLAYeGVvTxk/Fjllqy3GPYIhRu4Mg8NgEk/HRLlUBzY9gW51EdrP3nRnFTBPOpHCb4mdxeDJRzFL4gxJX44AuZpf3IKOaWqz2CkzUhwa98azr+5mP522Moikolk4+QYX7F5mY81ORenr3354QswSOYo+6kEeSVBwuKTWctT6YwXXXdZZiVNKzL9CJrlqANHyZpnMo0nIouWz1NG/QFLJot4qO4to06Tbc8PkMkuESMcY9O4p4eLxftpG/Rf/Wl/b3oqe3KBkO9Y9wG4R9mkqpe8xdiRBrU3VlS57D4I0qC9WFnOKubJIc+Bt9v8X/1xjsiY0GNOa9A== Message-ID: <818246409.1754915.1719835749727@aol.com> X-YMail-OSG: 5vl6ersVM1meSLA8FCqxjeYJWxlCPM3SYMrKxp._91Wq7.C_8AgXsBQFEkL_KEn

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         Mon, 01 Jul 2024 12:09:07 +0000 (UTC)

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Hello! A tech rebooted my computer and all files were saved, but this person failed to do a backup of my browsers. I don't think I was logged in to any session in Firefox, but my bookmarks and passwords were saved.

Is there any way I can recover that information? I already tried and there seems to be no other sessions than the current one saved.

Thanks!

Eu não estou conseguindo recuperar a versão antiga que tinha todos os meus favoritos e demais dados de utilização do FireFox. A chave para recuperação desta versão antiga era: A5J1 TKWV BCTE NX1X ZS14 1M19 ZN2E P7K9. Peço que recuperem para mim ou me auxiliem na recuperação. Att, Deoni Pellizzari - e-mail: deonip@gmail.com

I am using an older MacBook Pro running Mojave 10.14.6, for which the latest Firefox is 115.12.0ser (64-bit). It has always been working like a champ, but a few weeks ago, individual YouTube video pages look very odd. Usually the related recommended videos are along the right edge in one row, and below the default video window is the title, description, and then the comments.

The problem I have is that these two components became transposed, and if the video is displayed as full screen, the page can be pushed upwards to show the title etc got squashed below the video window, with the recommended videos still in a grid below it. I hope the included pictures are sufficient to illustrate the issue.

Another computer, an iMac running El Capitan 10.11.6, and Firefox 78.15.0ser owned by a family member, does not show this odd phenomenon. I must say I am quite intrigued by this, and would greatly appreciate any help my fellow members can offer.

I am unable to read or reply to emails. And when I close the email it shows it as still unread. I have tech support with Best Buy Geek Squad. They were unable to help, but said there was a glitch with the email program. Also is there a phone # I can call. I work from home and my email is my lifeline. Please help!

Thanks, David Lipscomb [ edited .. @bellsouth.net and phone# from public support forum]

I have always kept old emails in the LOCAL folders for security reasons not having all my info on a server somewhere that could be comprimized/stolen/scammed. I am now on Yahoo and have heard security is not the best so I am not sure I want to put all these files on their servers. Now, however, as my PC is getting old I am afraid it could crash, I assume I would loose all those emails-correct?. If I go into my TB Profile and find the Mail/Local Folder I can copy and paste it to a flash drive. Would that be the recommended way to back up? If I did this process a month from now would it, like a file, ask me to overwrite what is already there and add anything new? If my PC did crash, could I do the reverse and copy and paste that flash drive Local folder into my new TB profile? Thank You.

System specs below. Thunderbird is set with 1 account: A paid Yahoo email, with a LOT of messages (well over 36K), using IMAP (Yahoo only lets the most recent 10K come down via IMAP, sadly). Most emails do download and are correctly rendered. But around 10%, starting usually a month or so back from the high water mark of last update, show email source code (text of headers, mimeparts, etc.) for a totally different email than the one highlighted (a few days later, different sender, etc.) Checking the message on Yahoo, it renders correctly. There is no pattern to the corrupted messages: they can be from mailing lists, company marketing mails, an alert from my local town, whatever.

Once the error occurs, it is consistent across Thunderbird shut-and-restarts (still showing same wrong email source as before). Emails to either side (earlier and later) render properly in the message pane.

Double Clicking the message to it's own child pane renders a pane with Subject and From as blank, and the same email source text for a different email. Forwarding the email puts the email source code in as text (I was hoping the act of refreshing and reformatting might grab the correct content, but no).

Doing a Repair Mailbox (which seems to mean "download headers again, then download all the mail again" does seem to correct for a time (including the previously corrupted emails now rendering correctly)... but within a day or two, a new crop of messages will be corrupted, and the dance starts again.

Windows 10, 64 bit. Norton 360 set to exclude all mailbox directories. Thunderbird 115.12.2 (64-bit), though this has been happening since 110. No plugins, no extensions.

Are there diagnostic logs or other info I can share that can help us figure this out? I really like Thunderbird, but it's just unusable here. Outlook, Apple mail, other tools don't seem to have this problem.

For two days will tab crash for TikTok. For years, will not allow access to certain sites and no contest entries for the last few months. Worked before. No phone help and to download the browser doesn't work. I was upset as won't load TIktok and I NEED IT as use it daily. Please fix it ASAP!! I wasted time contacting Monzilla, as was only link for Firefox. They told me no help wasted today.

Elaine [removed]