Problem

hey, After the last 2 updates, my quick filtering (ctrl+shift+K) broke. It works very slowly, it freezes the entire program. Is there any way to fix this? I work on Windo… (read more)

hey, After the last 2 updates, my quick filtering (ctrl+shift+K) broke. It works very slowly, it freezes the entire program. Is there any way to fix this? I work on Windows 10, regularly updated

Asked by klebowski 11 hours ago

Cannot receive or send email

My COX email was transferred to Yahoo a few months ago. I followed the procedure outlined by COX and changed over to Thunderbird as I had used before. Everything worked… (read more)

My COX email was transferred to Yahoo a few months ago. I followed the procedure outlined by COX and changed over to Thunderbird as I had used before. Everything worked great until the morning of August 18. I cannot receive or send email. I have tried contacting Yahoo who will not help me unless I subscribe to their Premium Technology package. I would really like to talk with someone from Thunderbird but have not found any help. HELP I cannot receive or send email

Asked by sharyn.felton 11 hours ago

Last reply by sharyn.felton 11 hours ago

Every time I close the IOS apple app for Firefox, I get logged out of whatever website I am on!

I’ve tried everything but I cannot find the setting that makes it so I get logged out of any website when closing the app. It is usually tumblr or YouTube that logs me ou… (read more)

I’ve tried everything but I cannot find the setting that makes it so I get logged out of any website when closing the app. It is usually tumblr or YouTube that logs me out! And only on my phone, not my computer!

I only got Firefox a month or so ago and so far I love it, but this bug started happening a few ways ago and I have no idea why it started!

Please help me it is driving me crazy. I’d love to pull up the YouTube on the Firefox browser and be logged in like usual instead of having to click and enter my password again!

Asked by Rae 11 hours ago

How do I get AOL Webmail working for default mailto again?

How do I get AOL Webmail working for default mailto again? I used to have the AOL mail site as Firefox's default mail. Somehow when I opened up Thunderbird recently for … (read more)

How do I get AOL Webmail working for default mailto again?

I used to have the AOL mail site as Firefox's default mail. Somehow when I opened up Thunderbird recently for something, it up and decided that it had to be my default for mail links in Firefox, too, I guess? Maybe something changed with a system update a while back, I'm not sure. In case Thunderbird really did decide to take over, and will do it again next time I open it, what's the setting in that to get it to stop doing that? What did I put wrong in there?

At any rate, I haven't liked the change.

I don't seem to be able to pick AOL from the Applications options in Firefox's settings, and when I pick to "use other", I get a dialog that'll only allow me to pick an application file, and won't allow putting in the URL for AOL Mail. I did not use a helper app before, and the extension I tried from the Firefox Add-ons site doesn't work right. It opens the AOL page, but doesn't even open a new mail compose page, let alone fill the email address I clicked on as it ought to.

I'm guessing this will take editing something in about:config, but I don't know what to put in there. What's the fix?

Asked by Sterrence 12 hours ago

Firefox updates everytime I restart the Pc and loses all preferences and personalization.

Hello everyone, Everytime I restart my PC (Win 11) Firefox updates, even when there's no updates to install. At the same time It loses all personalization on menus and b… (read more)

Hello everyone,

Everytime I restart my PC (Win 11) Firefox updates, even when there's no updates to install. At the same time It loses all personalization on menus and browser preferences. It retains extensions, bookmarks and passwords, but the rest is always gone. I reinstalled, refreshed, deleted everything and everytime I try to reinstall, it happens ALL over again. Can anyone help me?

Asked by Mauricio Leite 12 hours ago

Thunderbird retention policy

I have set the retention policy on my Thunderbird account for 30 days both in the setting for the inbox and the All Mail inbox and I have used the same setting for my acc… (read more)

I have set the retention policy on my Thunderbird account for 30 days both in the setting for the inbox and the All Mail inbox and I have used the same setting for my account however it only works on the inbox and I have 1745 message in the All Mail folder which intermittently deletes the older messages and then restores them.

Am I doing something wrong?

Asked by Martin O'Hagan 1 day ago

Last reply by Martin O'Hagan 12 hours ago

Copies & Folders option in the account settings

I have 10 email accounts in my Thunderbird 115.12.2 (64-bit) and I am using Microsoft Windows 10 Pro and all my sent, draft, archives and templates are going into a diffe… (read more)

I have 10 email accounts in my Thunderbird 115.12.2 (64-bit) and I am using Microsoft Windows 10 Pro and all my sent, draft, archives and templates are going into a different folder. I want them to go into the folder from which the email was sent but they are all going into the email tinakeeling@att.net.

I have changed it to reflect the correct folder but then a few days later and every time I restart Thunderbird the program changes the folders back to tinakeeling@att.net

I have even unchecked the box "place a copy in" and when Thunderbird is restarted it reverts back.

What can I do to fix this issue?

See attached picture of what I am talking about

Asked by Tina 3 weeks ago

Last reply by Tina 12 hours ago

Bookmark toolbar no longer at top of page

I updated Firefox the other day and now I have to use the sidebar to get to my bookmarks. I want my bookmarks back at the top of the page where they're easy to see and ge… (read more)

I updated Firefox the other day and now I have to use the sidebar to get to my bookmarks. I want my bookmarks back at the top of the page where they're easy to see and get to. Yes, "Always show" is checked for the bookmarks toolbar under View.

Asked by carlapwhite 12 hours ago

New iOS Firefox bug

The "previous page" functionality was fixed with the last update (8/??/24); but a new bug has presented. If I had a tab with the homepage, if I leave that tab and return… (read more)

The "previous page" functionality was fixed with the last update (8/??/24); but a new bug has presented.

If I had a tab with the homepage, if I leave that tab and return to it, the home page with its 16 shortcuts is gone, and all that appears is a blank, grey page-- and nothing is clickable on that blank page. So I have to delete the non-functioning home-page and create a new one.

There was no option to classify this post as a bug report.

Asked by jonstubbs1 13 hours ago

Installing Thunderbird

I'm trying to install Thunderbird on my new PC as I can no longer use Outlook (thanks Microsoft). I use Spectrum for my email (rbaldwin2@woh.rr.com), and I'm not able to … (read more)

I'm trying to install Thunderbird on my new PC as I can no longer use Outlook (thanks Microsoft). I use Spectrum for my email (rbaldwin2@woh.rr.com), and I'm not able to get Thunderbird to work. I think I'm not getting the settings correct, so need help. I can be reached at my email address, or preferably from a live person at 937-416-9479. Thank you - Bob Baldwin

Asked by rbaldwin2 13 hours ago

VCF is set as standard

It seems that Thunderbird has set a checkmark for the new feature Attach VCF to the messages I send. But I think that programs should never change my settings without exp… (read more)

It seems that Thunderbird has set a checkmark for the new feature Attach VCF to the messages I send. But I think that programs should never change my settings without explicitly telling me. It is now unticked.

Asked by Bjørn 13 hours ago

troubleshoot mode then Refresh Refresh

My firefox frequently, several times a week, locks it configuration information and that of the add ins. One of the symptoms of this is a number of sites will not let me… (read more)

My firefox frequently, several times a week, locks it configuration information and that of the add ins. One of the symptoms of this is a number of sites will not let me enter passwords. I also use "Update Scanner" add-in and when the sites that I am monitoring do not show up in the sidebar, I know that it has happened again.

The only way that I have found to fix it, other than a clean install after deleting all vestiges of of it on the computer and registry etc. Is to Enter Troubleshoot Mode and then use the options to Refresh, and Refresh again. I then have to configure everything else from the settings page and the configure toolbar.

I have started up in troubleshoot mode, removed all addins, done clean installs, Yet I still have the problem. I am sure that the problem something with my computer setup. As I have other machines that do not have this problem.

I would like to get some guidance of ways to figure this out.

Asked by tweiner 13 hours ago

Card Autofill Does Not Work

I'm on android 10 on a Galaxy note 9, and whenever I try to use the payment Autofill feature, it fails. The information from the card is simply not added to the form fiel… (read more)

I'm on android 10 on a Galaxy note 9, and whenever I try to use the payment Autofill feature, it fails. The information from the card is simply not added to the form fields.

It doesn't matter what site is used, nor which card. I have verified that the card information is correctly saved by re-entering both cards. I've tested on multiple sites.

Firefox 129.0 (Build #2016035991), hg-2d113ed75bf0+ GV: 129.0-20240801122119 AS: 129.0

Asked by Ben Holland 14 hours ago

certificate selection

I have several certificates installed which all appear in the Certificate Manager 'Your Certificates' tab. There are no entries in the 'Authentication Decisions' tab. … (read more)

I have several certificates installed which all appear in the Certificate Manager 'Your Certificates' tab.

There are no entries in the 'Authentication Decisions' tab.

When navigating to a web site, I am not prompted to choose a certificate to login however FF always uses certA to login. How do I change the setting to use certB to login?

Asked by Jeff Belanger 15 hours ago

Accuweather login does nothing

I run win10 pro 64 bit. The latest version of Firefox 129.01 has caused my Accuweather Premium program to stop working. When I go to log in the program doesn't respond. I… (read more)

I run win10 pro 64 bit. The latest version of Firefox 129.01 has caused my Accuweather Premium program to stop working. When I go to log in the program doesn't respond. I have deleted my cache,data and cookies. I've removed the Accuweather URL. I've uninstalled & reinstalled Firefox and restarted my computer. All my other web apps work. I've spent 2 days working with Accuweather tech support, but they're out of ideas. They say it must be your browser. It worked until this latest update. I've prevented my laptop from accepting this latest update because it still works on the laptop,which is configured the same way as my desktop. Any help would be appreciated. Thanks, Steve Toher

Asked by stoher9 15 hours ago