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previous browser and tab history by date

My old 'Legion' laptop had my (I'd guess) open tabs history from late June! I now have a new laptop, and I logged into Firefox, and didn't see all history from June. I ne… (read more)

My old 'Legion' laptop had my (I'd guess) open tabs history from late June! I now have a new laptop, and I logged into Firefox, and didn't see all history from June. I need those 'previous' sessions... Where are They??

Asked by Kevin 1 week ago

Last reply by jscher2000 - Support Volunteer 5 hours ago

Issued with Mozilla password manager

I accidentally reset password for my Mozilla account and now I lost my saved passwords, I have the backup key and old Firefox data, How can i get my lost passwords? Than… (read more)

I accidentally reset password for my Mozilla account and now I lost my saved passwords, I have the backup key and old Firefox data, How can i get my lost passwords?

Thank you

Asked by cruzshankey 1 day ago

Improve killing resource-hogging tabs

This isn't strictly related to Hulu but using it as an example: Hulu has some bug right now where it will occasionally suddenly use a lot of CPU power and completely lock… (read more)

This isn't strictly related to Hulu but using it as an example: Hulu has some bug right now where it will occasionally suddenly use a lot of CPU power and completely lock up Firefox, and to some degree my whole system. If I manage to "close" the tab, it *appears* to close, but it's very clear that whatever Hulu is doing is still going on in the background. This time I was at least able to open the task manager and kill Firefox – which immediately alleviated the problem, and upon reopening Firefox, the Hulu tab was still there (indicating it never closed).

I don't know if this is possible, especially given I don't know what's causing the bug with Hulu, but it would be nice if Firefox was better able to handle a tab getting out of control like that.

Asked by epiqu1n 1 week ago

Last reply by epiqu1n 1 day ago

Automatic downloading

Hello, I have checked the box "Always ask you where to save files". It works well most of the time, however, I have faced a case in which it does not. Opening a link to… (read more)

Hello,

I have checked the box "Always ask you where to save files". It works well most of the time, however, I have faced a case in which it does not. Opening a link to a pdf file directly from google search results, somehow bypasses this option, and starts downloading the pdf automatically, and opens it after download finished. I believe you are aware how dangerous it is to open pdf files directly.

If there is a solution to this, I will be glad to hear from you, as it is very important issue. Thank you beforehand.

Asked by Heydar Alizada 2 days ago

  • Solved

Downloads fail immediately after starting from Google Drive.

I am having two problems, both related to downloading files only on Firefox, these issues don't occur on other browsers when downloading the same files. The first issue … (read more)

I am having two problems, both related to downloading files only on Firefox, these issues don't occur on other browsers when downloading the same files.

The first issue is that when downloading a file from Google Drive, the download always fails. It opens up a menu asking me where to save the file but the files name is "download" with no extension, when starting the download it will fail. In the images below you can see what it looks like. This happens with most files on Google Drive, usually those larger than 50MB (a VERY rough estimate). Both in the default tab and in the container tabs I use.

The second issue is very similar, when downloading a file, this time from anywhere on the web, when asking me where to save the file, the name of the download is a string of random letters and numbers with no extension. When starting the download it fails because the name is too long, after renaming it to something shorter it still fails. I don't really have any sites I can give as examples because this problem only occurs randomly.

For both problems I have tried attaching the correct filename and extension but it still fails.

Asked by MadaHaz 6 days ago

Answered by MadaHaz 2 days ago

Downloading attachment in Outlook doesn't ask me where to store it

Regular download works fine, but when I try to download attachment in outlook.live.com website, it didn't ask me where to store it, but simply places it in my default loc… (read more)

Regular download works fine, but when I try to download attachment in outlook.live.com website, it didn't ask me where to store it, but simply places it in my default location, while at the same time opening the attachment even though I only want to download the file.

Asked by WaReMoN 2 days ago

Firefox screenshot feature: How to prevent clicking from affecting page content when taking screenshots?

Hi there, I've noticed that since a certain update (1 - 2 months ago?), when using the Firefox screenshot feature (that is, using Shift + Command/Ctrl + S), clicking on … (read more)

Hi there,

I've noticed that since a certain update (1 - 2 months ago?), when using the Firefox screenshot feature (that is, using Shift + Command/Ctrl + S), clicking on webpage still has effect on the webpage itself: After pressing Shift + Command/Ctrl + S, so that the browser enters screenshot mode, I have to click on a certain area in order to orient the screenshot camera, then click somewhere again, in order to click the "Copy" or "Download" button when the screenshot is ready. If I remember right, these two click actions wouldn't influence the webpage itself at all in older versions of Firefox, because in the screenshot mode the interaction between webpage and mouse clicks was "blocked". However, this is not the case anymore. That means, the webpage could no more look like how it looked like at the moment I wanted to take the screenshot, due to the unblocked mouse click. Even though for most static pages it's not a big deal, for many dynamic pages like online games this is absolutely annoying. Any workaround?

Asked by Lutalli 3 days ago

Stop Updates!!!

How do I stop these recurring update notices? Every 3 seconds. I'll update when I am ready as this current one does not affect me at all. For a while I fell for it, st… (read more)

How do I stop these recurring update notices? Every 3 seconds. I'll update when I am ready as this current one does not affect me at all. For a while I fell for it, stopped what I was doing and did the ridiculous update, it still continues! I can move on to a different non-Mozilla browser if I have too. Return the option to not update and/or do it manually. FF127.0.2

Asked by TxsChef 5 days ago

Last reply by medexpressrx 3 days ago

Firefox stopping background videos on my website.

Firefox won't display background video on my website http://iconx.tech/home-1-8/ while other browsers do it seamlessly. Kindly fix this issue, or I regrettably needs to p… (read more)

Firefox won't display background video on my website http://iconx.tech/home-1-8/ while other browsers do it seamlessly. Kindly fix this issue, or I regrettably needs to point out to my audience that webpage has been reported to break on Firefox and advise them to use Chrome or other browser.

Thanks and kind regards.

Asked by Umair Aziz 3 days ago

Videos will not load on FIrefox

I'm having issues with videos loading on ANY webiste, YouTube ect.... This started happening very recently out of the blue. Videos work fine on Edge. Additionally, I cann… (read more)

I'm having issues with videos loading on ANY webiste, YouTube ect.... This started happening very recently out of the blue. Videos work fine on Edge. Additionally, I cannot run Firefox in troubleshooting mode? It crashes. I tried "refreshing" and reinstalling Firefox to no avail. I am using AdAware AV and AVG anti viruses if it matters, I have tired disabling both and loading FIrefox, no changes.

Asked by hainsolo 1 week ago

Last reply by hainsolo 3 days ago

Contact form didn't work using Firefox but did using Chrome

I tried filling out a Contact form on a website here: https://www.klineind.com/contact/ using Firefox and after submitting it, I got the message, "Sorry, for technical re… (read more)

I tried filling out a Contact form on a website here: https://www.klineind.com/contact/ using Firefox and after submitting it, I got the message, "Sorry, for technical reasons you can't submit your query from this browser. Please try using a different browser or computer." So I started over again using Google Chrome and the form was successfully submitted!

I have screenshots of both Firefox and Chrome after the submission but I cannot attach them here, it appears. For better troubleshooting, I suggest that screenshots be allowed to be attached.

I have recently had some issues with Firefox's compatibility and which hopefully will be addressed.

Thank you.

Asked by Wayne Carpenter 3 days ago

Cannot edit bookmarks

I can no longer edit existing bookmarks on the main browser page. Not the bookmarks in the menu; the ones that are under icons on the main browser page. The edit option … (read more)

I can no longer edit existing bookmarks on the main browser page. Not the bookmarks in the menu; the ones that are under icons on the main browser page. The edit option doesn't show up when I hover the mouse.

Asked by TLienhart 4 days ago

Doesn`t work web version of Telegram

Hello! Since 9th of july web version of telegram app doesn`t work. Please, help to solve this issue. Mobile version of telegram works fine, as a web version in another br… (read more)

Hello! Since 9th of july web version of telegram app doesn`t work. Please, help to solve this issue. Mobile version of telegram works fine, as a web version in another browsers, except Mozilla. In attached file you can see how telegram displayed in Mozilla.

Thank you

Asked by SpongerESP 4 days ago

capture entire web page

i am trying to find out how to capture an entire web page. Appparently Edge provides such an option with a camera icon. How can i do a similar function in Firefox. Are th… (read more)

i am trying to find out how to capture an entire web page. Appparently Edge provides such an option with a camera icon. How can i do a similar function in Firefox. Are there add-ons perhaps?

Asked by John 4 days ago

Last reply by cor-el 4 days ago