Showing questions tagged: Show all questions

Picture in Picture: why closing the video opens the tab?

I've got a question/suggestion about Picture in Picture feature. Why "Close" button works the same as "Back to Tab"? Scenario: Close the Picture in Picture video by clic… (read more)

I've got a question/suggestion about Picture in Picture feature. Why "Close" button works the same as "Back to Tab"?

Scenario: Close the Picture in Picture video by clicking on the [X] button or Cmd+W shortcut.

Actual result: Picture in Picture closes and Firefox window opens, on the tab containing the video. This is very strange behaviour. If I close the video, I don't want to watch it now. Essentially "Close" button works exactly like "Back to Tab" button - so what's the point? If I wanted to switch to the tab - I would click on "Back to tab".

Expected result: I expect Picture in Picture video to close and nothing else to happen. Don't open the window/tab containing the video.

Thanks

Asked by Dima 3 hours ago

Error

Dear Help Team https://npo.nl/start I get this response 403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or w… (read more)

Dear Help Team

https://npo.nl/start

I get this response

403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront) Request ID: H30s5iag963eegT-CksQnhhYw0qNSDlM6eJM3eK96WQrmjTbD195Gw==

I use also Mozilla VPN connection Amsterdam

Awaiting your message

Kind regards

Maarten Kop

Asked by Maarten Kop 3 hours ago

Script is not working

Hi i have script <script> (() => { const script = document.createElement("script"); script.setAttribute("type", "text/javascript"… (read more)

Hi i have script

<script>

       (() => {
           const script = document.createElement("script");
           script.setAttribute("type", "text/javascript");
           script.src = "https://js.hsforms.net/forms/embed/v2.js";
           script.addEventListener("load", () => {
               hbspt.forms.create({
                   region: "na1",
                   portalId: "39672158",
                   formId: "892e2f84-627a-4c41-8f9e-642cb468a70c",
               });
           });


           document.head.append(script);
       })();
   </script>

I have contact the script provider team and it says that

For transparency, I'm going to relay what was shared in an internal inquiry:


Because it's an external feature of Firefox that is designed to disable exactly this kind of content (external tracking and forms), there isn't much we can do.

In Mozilla's docs they explicitly call out forms as one of the types of content this is designed to block which specifically mentions a few forms areas here.

Many websites load external ads, videos and other content with tracking code from other companies. For example, a website may embed a video from a video platform. The code that loads the video contains trackers. Blocking tracking content can make sites load much faster, but parts of pages might not work correctly or appear at all.


Tracking content can include:

Ads

Login fields

Forms

Payments

Comments

Videos and photos

Buttons

I can see this happening in the Private mode but can you see on your end, if following the settings in Firefox's documentation to disable this for all windows does the form appear in non-private mode? Hmm even after setting to custom and unchecking all the boxes the form script still doesn't load.

I added https://www.psbspeakers.com as an exception too but it doesn't appear to do the trick.

As far as this goes since this is something implemented by Firefox we're not able to overrule this on our end

so now what should i do

Asked by Nikhil Kashyap 4 hours ago

how to fix broken image links from saving a gmail related webpage with copied urls and images attached to them that i put in email to send to my self, and opened in a new tab and saved on firefox of webpage complete

Basically i was on instagram and i couldnt save the webpage of the suggestion profiles on someones profile so i decided instead to copy each of the suggestion profiles an… (read more)

Basically i was on instagram and i couldnt save the webpage of the suggestion profiles on someones profile so i decided instead to copy each of the suggestion profiles and paste them into gmail where i sent the email to my self, opened it in a new tab and saved the webpage as an htm file but now the image links attached to the urls and the plain text are broken making it impossible to view the images tide to each url any help of how to fix the broken images would be much help

Asked by hototterz 4 hours ago

Translucent floating rectangle appears, since latest Firefox update, possibly related to Ghostery

I'm on a Macbook Air, Sonoma 14.5. Since the most recent Firefox updates (129.01 and 129.02), a translucent rectangle has appeared on some web pages that I access. I can … (read more)

I'm on a Macbook Air, Sonoma 14.5. Since the most recent Firefox updates (129.01 and 129.02), a translucent rectangle has appeared on some web pages that I access. I can see through it, but I cannot click on anything, or select text, in areas covered by the rectangle. It doesn't always appear immediately, it may take a minute or so of scrolling before it shows up. If I restart Firefox in Troubleshoot mode, the rectangle goes away. But when I restart normally, it comes back. If I turn all extensions off (I don't use very many), the problem goes away. If I turn Ghostery back on, it comes back.

I've turned off Ghostery for now. So my questions are: (1) Does the latest Firefox just not work and play well with Ghostery? (2) Is that floating rectangle likely to be a sign of something bad, or just an annoyance?

Many thanks for any clues!

Asked by Amanda9 7 hours ago

Display of Google Sheets fails

Version 128.0.3 (64-bit) What’s new Mozilla Firefox for Linux Mint When I visit a page which contains a Google Doc spreadsheet or try to open a Google Spreadsheet the pa… (read more)

Version 128.0.3 (64-bit) What’s new Mozilla Firefox for Linux Mint

When I visit a page which contains a Google Doc spreadsheet or try to open a Google Spreadsheet the page often fails to render properly and what I see is my desktop background instead of the Google doc element or Google doc sheet. Please see attached. This has been happening for ages and I resorted back to Chrome for such pages but now I'd like to see if it can be resolved.

Asked by GusGF 3 days ago

Last reply by GusGF 11 hours ago

How do I turn off the spam filter that sends all the emails I get from the New York Times?

Everything I get from the NYTimes goes straight to my spam folder, which is not the case with Google Chrome. I've had a GEEK Squad tech try to fix the problem, but he cou… (read more)

Everything I get from the NYTimes goes straight to my spam folder, which is not the case with Google Chrome. I've had a GEEK Squad tech try to fix the problem, but he couldn't. Is there any way I can solve this longstanding problem? (I get lots of emails from the NYTimes because I participate in their comment threads, where I check the box to be alerted when someone responds to my comment, but that all goes into my spa folder. It's frustrating!)

Asked by Jimuncy 12 hours ago

Icons look funny on Chess.com, but only when I use Firefox

Icons look funny when I am on Chess.com If I use Microsoft edge on this same PC the site looks fine. But when I log in with Firefox the Chess.com website Icons look lik… (read more)

Icons look funny when I am on Chess.com If I use Microsoft edge on this same PC the site looks fine. But when I log in with Firefox the Chess.com website Icons look like symbols. This is some kind of extension issue? Look at the upper right corner of the screen shot I have attached. Thank you, HELP!

Asked by Mr Jim1973 13 hours ago

Last reply by Mr Jim1973 13 hours ago

No internet connection

Gmail inform there is no internet connection. Amount of cookies is only 20 MB and cache is 80 MB. I have to enter my registration to the websites I visit quite often! I'm… (read more)

Gmail inform there is no internet connection. Amount of cookies is only 20 MB and cache is 80 MB. I have to enter my registration to the websites I visit quite often! I'm a Firefox user for over 20 years but planning to quit very soon.

Asked by Paulo Leme 13 hours ago

Problem accessing the secondary search engines under V129.0.

Running macOS 14.6.1 with Firefox V129.0.2. Since I upgraded Firefox either to 129.0 or 129.0.1 (I didn't notice the issue immediately), it seems I can't access anymore … (read more)

Running macOS 14.6.1 with Firefox V129.0.2.

Since I upgraded Firefox either to 129.0 or 129.0.1 (I didn't notice the issue immediately), it seems I can't access anymore any of the secondary search engines that appear when you click on the search windows. The default search engine is DuckDuckGo and, if I wish to ask it something, it is still correctly answers. However, if I want to ask to one of the secondary search engines (for example, Google, or the French or English Wikipedia), clicking on the icon of this engine doesn't produce any result anymore.

Please note that I also upgraded from macOS Sonoma 14.5 to 14.6.1 at approximately the same time I upgraded Firefox to 129.0.1. No idea if this has any bearing on the issue.

Is this a known issue? And, if not, has anybody any idea on how to troubleshoot it?

Thanks for any help, Denis Maillard.

Asked by tb6v9pvydy 13 hours ago

Failure to log in to certain sites

I am trying to log in to my Wise account. The site loads and I have filled in my email and password but when I click on the Log in button nothing happens. On Microsoft Ed… (read more)

I am trying to log in to my Wise account. The site loads and I have filled in my email and password but when I click on the Log in button nothing happens. On Microsoft Edge it works perfectly. I have had this problem on other sites recently. Roger

Asked by ferrand24 17 hours ago

Last reply by ferrand24 15 hours ago

429 Too Many Requests You have sent too many requests in a given amount of time.

Hi, Hopefully someone can help. This started a couple of days ago. I'm actually trying to log in to my own account on Flickr. If I just input Flickr.com, the main front … (read more)

Hi, Hopefully someone can help. This started a couple of days ago. I'm actually trying to log in to my own account on Flickr. If I just input Flickr.com, the main front page loads, if I then go to log in, I get: "429 Too Many Requests You have sent too many requests in a given amount of time" on the screen. I've only hit enter once. As far as I can see this is the only site that does this BUT Youtube sometimes plays up, so maybe something is happening in the back ground with that. Might be totally unconnected.

I've tried using Opera (my main back up) and that loads my account just fine. I've tried turning off the extensions Adblock, No Script etc and the 429 error still pops up everytime I go to log in..

Any ideas? Anyone?

Thanks in advance. Graham

Asked by postbox2 2 days ago

Last reply by postbox2 15 hours ago

Extension will not launch from Firefox

Hello. I've installed OnePassword as my password manager, but it will not launch from Firefox when I am trying to login to sites and forget my password. Very frustrating.… (read more)

Hello. I've installed OnePassword as my password manager, but it will not launch from Firefox when I am trying to login to sites and forget my password. Very frustrating.

Asked by debra.twersky 17 hours ago

firefox just lost all open tabs (even pinned ones), history (for this device only), open windows

on PC A, firefox just lost all open tabs (even pinned ones), history (for this device only thank gods), open windows. I installed a windows yesterday on a different PC (… (read more)

on PC A, firefox just lost all open tabs (even pinned ones), history (for this device only thank gods), open windows.

I installed a windows yesterday on a different PC (lets call it B), and logged in with the same microsoft account PC A uses. Then installed firefox and logged in to sync (on PC B).

Did that somehow overwrite the profile? Even though it was a different PC?

Asked by vujevic.marco 18 hours ago

Cannot print web page tp PDF

Beginning with a FF update about 6 months ago, I cannot print a web page to a PDF. I CAN print to PDF on other browsers (i.e., 'Chrome, MS Edge, etc.). If a FF setting,… (read more)

Beginning with a FF update about 6 months ago, I cannot print a web page to a PDF. I CAN print to PDF on other browsers (i.e., 'Chrome, MS Edge, etc.).

If a FF setting, what am I missing? I have tried "everything"!!

I am using the latest version of FF

Fred Hudspeth

Tyler, TX

Asked by Fred Hudspeth 19 hours ago

Search results do not display

Firefox Version 129.0.1 64 bit Windows 11. When I am in a New Tab, and I do a search (Google is my search engine) the results do not display. I type in search words, I … (read more)

Firefox Version 129.0.1 64 bit Windows 11. When I am in a New Tab, and I do a search (Google is my search engine) the results do not display. I type in search words, I hit Enter, and the screen does a very quick blip, and then nothing. This is very frustrating. I have wasted too much time trying to figure it out. It does not do it all the time, but most of the time. This started with the latest Firefox update. Is this a Settings issue?

Asked by jljordy 1 day ago

Last reply by jljordy 19 hours ago

firefox crashing

For the last 2 weeks I started having problems with Firefox working consistently. Sometimes only tabs crash, sometimes Firefox crashes. It is not tied to any actions, a t… (read more)

For the last 2 weeks I started having problems with Firefox working consistently. Sometimes only tabs crash, sometimes Firefox crashes. It is not tied to any actions, a tab can crash even if you don't perform any actions in the browser. I have tried clean install on Fedora and Vanilla OS, native and Flatpak packages. The result is always the same - tabs or Firefox crashes every few minutes.

Asked by Maksim Podterebkov 3 days ago

Last reply by Maksim Podterebkov 19 hours ago

how to fix broken image links from saving a gmail related webpage with copied urls and images attached to them that i put in email to send to my self, and opened in a new tab and saved on firefox of webpage complete

Basically i was on instagram and i couldnt save the webpage of the suggestion profiles on someones profile so i decided instead to copy each of the suggestion profiles an… (read more)

Basically i was on instagram and i couldnt save the webpage of the suggestion profiles on someones profile so i decided instead to copy each of the suggestion profiles and paste them into gmail where i sent the email to my self, opened it in a new tab and saved the webpage as an htm file but now the image links attached to the urls and the plain text are broken making it impossible to view the images tide to each url any help of how to fix the broken images would be much help

Asked by Faerie Caster 21 hours ago