Weird Data Corruption. Subject in Preview mismatches with Actual Content of the Message.

Weird Data Corruption. Subject in Preview mismatches with Actual Content of the Message. The mismatch was not due to cache or refresh because it persisted through Thund… (read more)

Weird Data Corruption. Subject in Preview mismatches with Actual Content of the Message.

The mismatch was not due to cache or refresh because it persisted through Thunderbird restarts and also moving the message across folders.

Thunderbird Version Number: 128.1.0esr (64-bit) (on Linux Mint Wilma)

Asked by Deepak K Vasudevan 28 minutes ago

One o365 account not working

I have two o365 accounts from different companies. One of them works fine the other I get "user authenticated but not connected" I turned off ipv6 globally and specifical… (read more)

I have two o365 accounts from different companies. One of them works fine the other I get "user authenticated but not connected" I turned off ipv6 globally and specifically for outlook.office.com and tried relogging even revoked the app and allowed it again. Sending emails somehow works but it keeps loading even after the email is received. I'm on Linux tried both native and flatpak app. These account also work just fine through davmail. The irony is that the account which doesn't work recommends Linux users to use thunderbird that's what promoted me to switch to it instead of davmail.

Asked by ismail.soudi 47 minutes ago

Error in Migrating Thunderbird Profile to new PC

Hi, am getting this error and am unable to use our new PC as this Thunderbird mail app is failing to migrate the profile from the other windows PC. Need your help asap… (read more)

Hi, am getting this error and am unable to use our new PC as this Thunderbird mail app is failing to migrate the profile from the other windows PC. Need your help asap on how to fix this. Not very technical, so need help. I updated Thunderbird to the latest version (115.11.0 32 bit) on my old PC before copying the profile over and loading Thunderbird on this new PC which has 115.11.0 64 bit version.

Uncaught (in promise) NS_ERROR_FILE_NOT_FOUND: Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIFile.copyTo]

   _recursivelyCopyMsgFolder resource:///modules/ThunderbirdProfileImporter.jsm:659
   _recursivelyCopyMsgFolder resource:///modules/ThunderbirdProfileImporter.jsm:668
   _mergeLocalFolders resource:///modules/ThunderbirdProfileImporter.jsm:641
   _importServersAndAccounts resource:///modules/ThunderbirdProfileImporter.jsm:250

Asked by Rich Bell 3 months ago

Last reply by Rich Bell 1 hour ago

Mismatch between old and current POP e-mail account name ?causing message filtering to fail - Tbird for Mac

When I originally set up a POP account in Thunderbird for Mac some years ago, my address was at interchange.ubc.ca, then the POP server migrated to mail.ubc.ca In Accou… (read more)

When I originally set up a POP account in Thunderbird for Mac some years ago, my address was at interchange.ubc.ca, then the POP server migrated to mail.ubc.ca

In Account Settings, my e-mail address, POP server name, and Copies and Folders names all reference mail.ubc.ca (as they should).

But in my ~/Library/Thunderbird/Profiles/<profileName>/Mail folder, the POP folder is still named pop.interchange.ubc.ca.

(N.B. <profileName> is a placeholder for my actual profile name, not displayed here for security reasons)

I have many filters set up to move messages to specific folders at the same level as my Inbox in my mail.ubc.ca POP mailbox, but whenever I restart Thunderbird and run a filter, I get the error, "The folder 'folderName' could not be found, so filter(s) associated with this folder will be disabled. Verify that the folder exists, and that filters point to a valid destination folder." (N.B. <folderName> is a placeholder here, for example it might be "Trash")

I can then select the destination folder in the "Choose folder ..." dropdown menu and run the filter, but whenever I restart Tbird, I get the same error all over again.

In the msgFilterRules.dat file for this account, I see lines like these: "actionValue="mailbox://<username>@pop.interchange.ubc.ca/<folderName>", e.g. actionValue="mailbox://<username>@pop.interchange.ubc.ca/Junk"

[N.B. <username> is a placeholder for my actual username

I'm wondering if this is due to a mismatch between the POP server name and the name of the POP mailbox folder in the Finder. Is it safe to change the name of the latter to "pop.mail.ubc.ca", and should this fix the problem? Will this automatically update the server name in the msgFilterRules.dat file, or do I have to edit it to replace all references to "pop.interchange.ubc.ca" with "pop.mail.ubc.ca".

If it is not safe to do this, or it is unlikely to fix the problem, any advice as to what to try instead would be greatly appreciated!

Many thanks!

Asked by Bob 1 hour ago

128.1.0esr (64-bit) Only downloads 1-3 emails at a time

I've hit the refresh button 1000s of times to get halfway through my emails I'm still a few months from current it downloads 1-3 emails most of the time when hitting refr… (read more)

I've hit the refresh button 1000s of times to get halfway through my emails I'm still a few months from current it downloads 1-3 emails most of the time when hitting refresh all. And most of the help I found for this stuff is very out of date.

Asked by Migale Hanson 3 hours ago

Changing event organizer in Calendar (Thunderbird Lightning extension)

Is there a way to set/change the organizer of an event in Calendar? I'd like to create an event but set someone else in my address book as the organizer to whom all even… (read more)

Is there a way to set/change the organizer of an event in Calendar?

I'd like to create an event but set someone else in my address book as the organizer to whom all event replies will be sent. This is useful, for example, when my account is limited to ME@localhost and my Mail Transport Agent does address conversions.

thanks!

Asked by em2jacks 6 hours ago

delete tbird account still getting popup from google

I deleted a work account (hosted on google) and I keep getting pop-ups from Oauth to authenticate it. Looking at the troubleshooting information while it is not in the ma… (read more)

I deleted a work account (hosted on google) and I keep getting pop-ups from Oauth to authenticate it. Looking at the troubleshooting information while it is not in the mail and news accounts list it does show up as an account.

Also, looking at the profile directories I seem to also see possible accounts that were deleted a long time ago but still straggling around.

How can I resolve this?

Thanks leon

Asked by Leon Zetekoff 16 hours ago

Last reply by Leon Zetekoff 7 hours ago

Thunderbird 18.1.0esr

All email files on this windows10 laptop appear to have become encypted (inbox and sent and all defined folders). Able to access and view them all, but when sent to print… (read more)

All email files on this windows10 laptop appear to have become encypted (inbox and sent and all defined folders). Able to access and view them all, but when sent to printer, they remain encrypted and print encrypted code. Have tried reinstalling Thunderbird, over previous installation.Have not tried uninstalling thunderbird before reinstalling.

Asked by ericf 7 hours ago

Getting frequent "not responding"

With the latest Thunderbird update (128.1.0esr) I am seeing frequent "not responding" situations. It eventually does come back. Am I doing something wrong? I am on a PC r… (read more)

With the latest Thunderbird update (128.1.0esr) I am seeing frequent "not responding" situations. It eventually does come back. Am I doing something wrong? I am on a PC running Windows 10.

Asked by Jerrytex 3 days ago

Last reply by Jerrytex 8 hours ago

Cannot create new subfolder since ver 128.1.0esr

Since update to ver 128.1.0esr the "new subfolder" feature does not work (does not show window to name new folder). I have many subfolders and I rely on them heavily. I t… (read more)

Since update to ver 128.1.0esr the "new subfolder" feature does not work (does not show window to name new folder). I have many subfolders and I rely on them heavily. I tried restarting Thunderbird, then Windows. I ran in debug mode with no success. I downloaded and installed 128.2.0esr again. No change.

Is it possible to go back to the earlier version? Which is? Thanks, Frederick

Asked by fh2nd 1 week ago

Last reply by fh2nd 9 hours ago

When composing or forwarding an email, can't see the subject after typing it in.

This is about Thunderbird. I'm using version 115.12.1 (64-bit). When composing or forwarding an email, I can't see the subject after typing it in and moving the cursor to… (read more)

This is about Thunderbird. I'm using version 115.12.1 (64-bit). When composing or forwarding an email, I can't see the subject after typing it in and moving the cursor to another field. If I move my cursor back to the subject field, the subject becomes visible again. Is this the way it is intended to work?

Asked by kbrick66 9 hours ago

Incoming emails stopped today on a Thunderbird linked account. Using 128.1.0esr and imap account indicated certificate not valid

I have two email accounts coming in to my Thunderbird app on the desktop. One account stopped loading messages to my inbox. I can get the messages on my phone for that a… (read more)

I have two email accounts coming in to my Thunderbird app on the desktop. One account stopped loading messages to my inbox. I can get the messages on my phone for that account if I access them I don't use Thunderbird. I'm getting message that certificate if not valid. I did the trouble shooting for Thunderbird and cleared the cache. Can you please help? I downloaded the trouble shooting file if needed.

Asked by getzl 13 hours ago

Last reply by getzl 10 hours ago

Emails: Won't open normally

Hello, If you could explain what happen that caused my emails below a given point, having been received before the emails above said given point (about 20 emails ) will … (read more)

Hello, If you could explain what happen that caused my emails below a given point, having been received before the emails above said given point (about 20 emails ) will not open as usual, but instead I need to open in a different tab after right clicking. If I go to "conversations" I can see my incoming email. Hope that sort of explains the problem that I don't understand? Thanks for any help. Lee

Asked by Frances L Hocking 11 hours ago

Problem with TB and Comcast password

I have comcast/xfinity email. I reset my Comcast password. Now Thunderbird is asking me to enter a new pawword. I enter it, and tell it so save it, but it doesn't work… (read more)

I have comcast/xfinity email. I reset my Comcast password. Now Thunderbird is asking me to enter a new pawword. I enter it, and tell it so save it, but it doesn't work.

Does Comcast email have a different password from the main password?

How can I fix this problem?

Asked by jMac 1 day ago

Last reply by jMac 13 hours ago

Every time i open thunderburd....

Hi. Why every time i run thunderbird and if i leave it open too often it bring me the error message for all hotmail/outlook mail accounts i have??? What the heck is hap… (read more)

Hi.

Why every time i run thunderbird and if i leave it open too often it bring me the error message for all hotmail/outlook mail accounts i have???

What the heck is happening and how i can solve this?

Asked by Gregory 1 month ago

Last reply by Gregory 19 hours ago

Cannot open Thunderbird. Get Crash Message

When I try to open Thunderbird, a message pops up that says the application had a problem and crashed. It also says that the crash reporter is unable to submit a report … (read more)

When I try to open Thunderbird, a message pops up that says the application had a problem and crashed. It also says that the crash reporter is unable to submit a report for the crash. It then says "Details: The application did not identify itself."

What do I do to fix this?

Thank you.

Asked by KIMBERLEY HALL QUIRK 14 hours ago