This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

What are Chinese characters seen

  • 1 respuesta
  • 1 tiene este problema
  • 2 visitas
  • Última respuesta de Scribe

more options

Sometimes when I open Firefox, I see Chinese characters strong all the way across the top of the area of the banner. I am concerned that maybe somebody is stealing my information. Not sure if somehow that was part of the hidden background that I s not supposed to be seen. But I need to know either how to get rid of them or to know that they're not going to be a problem for me.

Sometimes when I open Firefox, I see Chinese characters strong all the way across the top of the area of the banner. I am concerned that maybe somebody is stealing my information. Not sure if somehow that was part of the hidden background that I s not supposed to be seen. But I need to know either how to get rid of them or to know that they're not going to be a problem for me.

Todas las respuestas (1)

more options

Hi, this is a known problem with McAfee Site Adviser, so if you are using it, that could be the cause. Here's a link to their forum, and here's instructions for removing it - should you wish to.

It is said on their forum that updating McAfee will fix it, which might be an option.

Hope that helps.