This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

add-on options non accessible

  • 3 respuestas
  • 9 tienen este problema
  • 1 visita
  • Última respuesta de andyrome64

more options

There are a number of add-ons that are reported as compatible with Android but they are unusable as it is impossible to configure them. I am using FF 47 on an Android 6.0 phone and I have 3 add-ons installed: - Adblock plus: options are available - Ghostery: options can be set at installation but later there is no way to change them - Self-destroying cookies: no way to access the configuration

Can anyone explain how to configure add-ons that miss the "option" button in the add-on page? If they cannot be configured then I would suggest that they are not reported as compatible with the Android version of firefox.

There are a number of add-ons that are reported as compatible with Android but they are unusable as it is impossible to configure them. I am using FF 47 on an Android 6.0 phone and I have 3 add-ons installed: - Adblock plus: options are available - Ghostery: options can be set at installation but later there is no way to change them - Self-destroying cookies: no way to access the configuration Can anyone explain how to configure add-ons that miss the "option" button in the add-on page? If they cannot be configured then I would suggest that they are not reported as compatible with the Android version of firefox.

Todas las respuestas (3)

more options

Hi

Add-ons are developed by independent third parties, not Mozilla. I recommend that you contact the developers directly (their details can be found on the page you downloaded the add-on from) and they should be able to provide support and possibly make changes to heir software.

I hope this helps, but if not, please come back here and we can look into a different solution for you.

more options

Hi, Thanks for your suggestion. I have contacted the developers however my point was more on the fact that many extensions seem to have this problem so perhaps someone at mozilla should check if the instructions/API that the developers are told to use in their configuration page are actually working properly in the Android version. It seems strange that so many extensions have this problem on the Android version but are ok on the Windows version... maybe the javascript code that manages the "add-ons" page needs to be looked at? Regards, Andy

more options

I got a reply from the one of the extension developers. He seems to agree with me that this is due to a problem in Firefox. There is an open bug report: https://bugzilla.mozilla.org/show_bug.cgi?id=1269132 This bug also impacts the pre-installed OpenH264 extension so it's actually very easy to reproduce.