This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Password manager does not work on Facebook

  • 2 respuestas
  • 3 tienen este problema
  • 1 visita
  • Última respuesta de Shadow110

more options

I use Dashlane as my password manager. I works on many websites to log me in by filling in my username and password. Ever since updating FF to version 56.0, Dashlane will not work with Facebook. It works as expected with the other websites I use it on. If I revert to version 55.0.3, then Dashlane works as expected on Facebook. Dashlane uses an extension to do its work with FF. This is my 3ed issue with version 56.0. The 1st issue was solved and thanks to the community for that.

I use Dashlane as my password manager. I works on many websites to log me in by filling in my username and password. Ever since updating FF to version 56.0, Dashlane will not work with Facebook. It works as expected with the other websites I use it on. If I revert to version 55.0.3, then Dashlane works as expected on Facebook. Dashlane uses an extension to do its work with FF. This is my 3ed issue with version 56.0. The 1st issue was solved and thanks to the community for that.

Todas las respuestas (2)

more options

I think I may have fixed this, by reinstalling the extension, Time will tell.

more options

Check in Firefox Extensions and see if it says Legacy for your plugin. If so you will want to contact the makers to see if updating for Firefox ver 57 as it will no longer work in that.

also https://csdashlane.zendesk.com/hc/en-us/articles/202699011-How-to-check-your-Dashlane-extension-in-Firefox

You may have to go to the Extended Release version to continue using it https://www.mozilla.org/en-US/firefox/organizations/all/ A lot of issues with Windows 7 not getting enough support from MS.

Please let us know if this solved your issue or if need further assistance.

Modificadas por Shadow110 el