This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why do I get ads which interrupt You Tube Red and MLB.com games?

  • 2 respuestas
  • 1 tiene este problema
  • 36 visitas
  • Última respuesta de ptcoffey

more options

I pay for You Tube Red and MLB.com games, but I get ads which pop up and have nothing to do with either app. They interrupt games in the midst of play and/or in the midst of commeřcials which are part of the broadcast. The same on You Tube. A piece of music will be interrupted by a full screen ad which pops up during an opera or a song or a news program. I don't know where they come from.

I pay for You Tube Red and MLB.com games, but I get ads which pop up and have nothing to do with either app. They interrupt games in the midst of play and/or in the midst of commeřcials which are part of the broadcast. The same on You Tube. A piece of music will be interrupted by a full screen ad which pops up during an opera or a song or a news program. I don't know where they come from.

Solución elegida

Hi

Just to clarify, are these ads in the videos that you are watching, or are they overlaying the video (with the video playing underneath?

Do you have any other apps or web browsers open on your device at the time?

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (2)

more options

Solución elegida

Hi

Just to clarify, are these ads in the videos that you are watching, or are they overlaying the video (with the video playing underneath?

Do you have any other apps or web browsers open on your device at the time?

more options

They are overlays. I probably have other apps open. That would most likrly solve the problem. I watched a ballgam today witjoug interruption. Tha`k you,