This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird. Cannot send e-mails.

more options

Thunderbird. Cannot send e-mails from my laptop. Receive pop up that mail server responded send rejected. Contact Spectrum...person had me remove account and then try to set up new account. Get message unable to log in at server. Probably wrong configuration, user name or password. Note all information is correct. Spectrum unable to help further indicating it's Thunderbird issue. Please help!

Thunderbird. Cannot send e-mails from my laptop. Receive pop up that mail server responded send rejected. Contact Spectrum...person had me remove account and then try to set up new account. Get message unable to log in at server. Probably wrong configuration, user name or password. Note all information is correct. Spectrum unable to help further indicating it's Thunderbird issue. Please help!

Todas las respuestas (1)

more options

Hello, Please see this conversation that is easily discoverable by searching this website: https://support.mozilla.org/en-US/questions/1437159

Hope that helps!