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New to Thunderbird and very confused

traci1503
traci1503
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I have 2 email addresses. A personal one (outlook.com) and a business one (live.com). I have set them both up on Thunderbird and they seem to be coming through without any problems.

BUT, I am now the only one who gets the live.com emails (through to my laptop via Thunderbird). Yesterday I alerted my husband that he had a couple of business emails to deal with which he does on his ipad via the mail app, and when he opened it, he had absolutely nothing there where there are normally quite a lot of emails there due to all of the mailing lists that our business has ended up on.

He is not very happy about losing access to his emails and wants me to get rid of Thunderbird which I really dont want to do. Has anyone got any idea why this is happening please? I have spent hours reading about things that say to tick a box that says to leave messages on the server, but I feel I have looked everywhere multiple times and just cant find this box. Thanks in advance.

I have 2 email addresses. A personal one (outlook.com) and a business one (live.com). I have set them both up on Thunderbird and they seem to be coming through without any problems. BUT, I am now the only one who gets the live.com emails (through to my laptop via Thunderbird). Yesterday I alerted my husband that he had a couple of business emails to deal with which he does on his ipad via the mail app, and when he opened it, he had absolutely nothing there where there are normally quite a lot of emails there due to all of the mailing lists that our business has ended up on. He is not very happy about losing access to his emails and wants me to get rid of Thunderbird which I really dont want to do. Has anyone got any idea why this is happening please? I have spent hours reading about things that say to tick a box that says to leave messages on the server, but I feel I have looked everywhere multiple times and just cant find this box. Thanks in advance.

Modificadas por Wayne Mery el

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ThePillenwerfer
ThePillenwerfer
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It depends how you've set it up.

If you use IMAP Thunderbird lets you view the messages on your computer and leaves them alone on the MicroSoft server unless you deliberately delete them. Therefore anybody can see them from any device — subject to having the log-in details of course.

The alternative is POP. With that Thunderbird downloads the messages to your computer and, depending how it was set up, then deletes them from the server so they then only exist on your computer.

Open Account Settings the Server Settings in the left-hand column and see what the Port is. 993 is IMAP and 995 is POP.

Below is a picture of mine set-up to use IMAP, which sounds like what would be best for you.

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