This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why does firefox send documents from yahoo mail to be opened by windows media player?

more options

i have fire fox set to ask me where i want documents to be sent. most of the time i have it set to send to my documents. but for the past 3 months every time i down load photos or any document sent to me from my yahoo email address they go to downloads as a compressed zip file that has to be opened by windows media player. when i click on it of course windows media says it can open the file. yahoo says it fire fox that is the problem , but fire fox doesnt do this with any thing but my yahoo mail. at any rate i would like it fixed or i dump ff and yahoo.

sorry but im sick of  both parties.
i have fire fox set to ask me where i want documents to be sent. most of the time i have it set to send to my documents. but for the past 3 months every time i down load photos or any document sent to me from my yahoo email address they go to downloads as a compressed zip file that has to be opened by windows media player. when i click on it of course windows media says it can open the file. yahoo says it fire fox that is the problem , but fire fox doesnt do this with any thing but my yahoo mail. at any rate i would like it fixed or i dump ff and yahoo. sorry but im sick of both parties.

Todas las respuestas (1)

more options

can any one tell me how to solve the problem with ff. else i will drop ff and windows media player . ff is no good for helping any body. its just and icon their whole supposed to be support system.

Modificadas por browningb93@yahoo.com el