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my E-mail list can not be accessed from the home page of Comcast in Firefox. Comcast has said that this is a Firefox issue since I can access it from IE. Can you help me. The Firefox phone number that they gave me did not work.

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  • Última respuesta de the-edmeister

rjwjr790
rjwjr790
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I can access Comcast .net, but clicking on the E-mail tab does not take me to my E-mails.

I can access Comcast .net, but clicking on the E-mail tab does not take me to my E-mails.

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the-edmeister
the-edmeister
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That worked fine in Firefox immediately after Comcast did the update from Zimbra to Xfinity Connect for their web mail interface, then 3 months later Comcast broke the functionality in Firefox. The Connect Lite interface still works fine for Firefox.

Using IE, once you're in the full email page open Preferences -> General in the Xfinity menu header and select Xfinity Connect Lite. Then try it in Firefox.

Or, bypass using the View Entire Inbox and click on the first email which is showing on the unread email listing under Compose New. Once you're viewing that email the Folders menu will appear in the left column.