This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I try to print something, my "documents library opens which creates a printing "error" .

  • 3 respuestas
  • 3 tienen este problema
  • 7 visitas
  • Última respuesta de the-edmeister

more options

I have downloaded and installed the HP Drivers for my new windows 7 lap top in the windows programs and in the Mozilla program (fire fox). I can print without any problem from any of the windows programs but not from fir fox. As soon as I click on "print" in fire fox, my "Documents Library" page opens and a message comes up saying, "Unknown Printing error occurred while printing" and no printing occurs.

I have downloaded and installed the HP Drivers for my new windows 7 lap top in the windows programs and in the Mozilla program (fire fox). I can print without any problem from any of the windows programs but not from fir fox. As soon as I click on "print" in fire fox, my "Documents Library" page opens and a message comes up saying, "Unknown Printing error occurred while printing" and no printing occurs.

Solución elegida

Is your printer selected in Firefox?
Sounds like you may have a Print to file or other software printer selected in the Printer > Name box.

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (3)

more options

Solución elegida

Is your printer selected in Firefox?
Sounds like you may have a Print to file or other software printer selected in the Printer > Name box.

more options

Both conditions existed and when corrected the problem was solved!!! Thank you very much.

more options

You're welcome!