This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Thunderbird - Non Responding

  • 1 vastus
  • 1 on selline probleem
  • 13 views
  • Viimati vastas sfhowes

drkorieux
drkorieux
more options

Thunderbird freezing up. When I try to read or send emails, the screen freezes, the background fades to an off-white and it says "Not Responding" Any suggestions?

Thx Kevin

Thunderbird freezing up. When I try to read or send emails, the screen freezes, the background fades to an off-white and it says "Not Responding" Any suggestions? Thx Kevin

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Does it not respond in safe/troubleshoot mode (hold Shift when launching TB)? What is the antivirus and its mail settings?