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Rohkem teavet

Recover Mozilla Firefox account

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Hi, I have a problem retrieving my Firefox account I entered my Gmail and password > But Mozilla gives the message Incorrect password, I repeated this several times but did not log in to my account . The password is correct and I log in to Gmail but it does not log in to my Mozilla Firefox account

Thank you for your help

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Hi, I have a problem retrieving my Firefox account I entered my Gmail and password > But Mozilla gives the message Incorrect password, I repeated this several times but did not log in to my account . The password is correct and I log in to Gmail but it does not log in to my Mozilla Firefox account Thank you for your help ''[Personal information removed by moderator. Please read [[Mozilla Support rules and guidelines]], thanks.]''

Muudetud Chris Ilias poolt

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Make you use the password for the Firefox account and not the Primary Password or a password for another website/service,

In case of issues try to login to the Firefox Account via this website.

See also: