This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

authy invalid code when trying to set up 2 step authentification

  • 2 vastust
  • 0 on selline probleem
  • 7 views
  • Viimati vastas ftarabout

more options

I tried scanning the QR code or inputting the code manually, in both cases authy always generates an invalid code.

I tried scanning the QR code or inputting the code manually, in both cases authy always generates an invalid code.

Valitud lahendus

Ah, it was actually a solution in another similar thread I had missed: my computer clock was out of sync by 1 minute!

Loe vastust kontekstis 👍 0

All Replies (2)

more options

Did you try to use other apps to generate the TOTP code and compare what code they generate (the code is valid for 30 seconds, so the time on the device needs to be precise) ?

more options

Valitud lahendus

Ah, it was actually a solution in another similar thread I had missed: my computer clock was out of sync by 1 minute!