This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

2 step authentication

  • 1 vastus
  • 0 on selline probleem
  • 1 view
  • Viimati vastas cor-el

rad_emad2000
rad_emad2000
more options

Good day,

I am trying to activate the two step authentication , I downloaded the app mentioned in your article , I scanned the qr , But when I enter the security code I receive this message (incorrect two-step authentication security code). Note : I tried many times

Thanks

Good day, I am trying to activate the two step authentication , I downloaded the app mentioned in your article , I scanned the qr , But when I enter the security code I receive this message (incorrect two-step authentication security code). Note : I tried many times Thanks

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure to use a trusted internet based time service and verify that the time and timezone are correct on the mobile device with the authenticator app as the TOTP code is only valid for thirty seconds.