This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Thunderbird failing to send emails

  • Vastuseid pole
  • 0 on selline probleem
more options

In the last 2 weeks my wife Thunderbird refuses to send emails. The attached image is the error message. I got Telstra to reset her P/W, but Thunderbird still asks for a P/W. Using her details on Telstra webmail, messages are sent with no problem. I had same problem back in September, but I can't remember how it was solved. Your help would be much appreciated. Regards Ilio Pieroni

In the last 2 weeks my wife Thunderbird refuses to send emails. The attached image is the error message. I got Telstra to reset her P/W, but Thunderbird still asks for a P/W. Using her details on Telstra webmail, messages are sent with no problem. I had same problem back in September, but I can't remember how it was solved. Your help would be much appreciated. Regards Ilio Pieroni
Attached screenshots

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.