This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Trying to download current Firefox 9 and states that the "file is corrupt".

  • 1 vastus
  • 2 on selline probleem
  • 6 views
  • Viimati vastas cor-el

leeeeeza
leeeeeza
more options

Goes through the motions of a download. When I click to run, error message states that the file is corrupt. I have tried to download through Chrome and IE...

Goes through the motions of a download. When I click to run, error message states that the file is corrupt. I have tried to download through Chrome and IE...

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"