Thunderbird Community Forum

Hello from Belgium,

I use Thunderbird with my Hotmail mailbox. Sometimes the body of a message is missing. I just have a serial number like this "--0000000000003fb6ca0619db6a84--" When I connect directly to Hotmail via the web. I can see the body. Curious, isn't it ??

Jc

Hi! I have added an e-mail account to my Thunderbird and the support by the e-mail delivery says that I should just log in as it was an office365-account. I have done that and I can read the incoming mail, but it is not possible to answer or write a new message. I´ve tried different ways at the outgoing server, but always getting the same message: It was not possible to send the message. The message was not send because of the impermissible number of recipients (well, more or less - translated from swedish). So what to do? Y.S. Mikael Sanner

Hi, I Changed IMAP to POP3, rebuilt Inbox.MSF and it worked for a few hours. Now, I cannot get control of the Thunderbird screen (it is grayed out and "the wheel is turning") I've also tried to Shift click to start Thunderbird in Troubleshoot mode and checked both boxes. (I get control for approximately 15 seconds). I am running Windows 11 with 64 Gb of RAM and enough disk space. What should I do now?

BTW, I am an I/T professional, so you may use jargon in your response.

Thank you in advance.

I have been using Thunderbird for many, many years now and been happy with it.

However last 6 months or so, it has been constantly crashing, often several times a day. Crash reports almost never get sent as it says there is a technical error.

Using a HP Spectre 360 (7 years old) with Windows 10. All windows updates have been applied, and constantly virus checked etc. No other programs giving me grief like Thunderbird which is the most important program. Before Thunderbird I used Eudora which was also great. Always regretted changing to Thunderbird.

I am now over it and Thunderbird. How do I transfer all my emails, attachments etc going back 10-12 years or so to a new email program.

Any suggestions regarding a better email client. Don't want to use Outlook. Have been looking at Proton Mail.

I'm using thunderbird for gmail account, and I struggle to mark some events notification as completed when they are deleted using gmail interface. They keep on poping up but when I hit `Dismiss` it gives me this error: ``` Status Code: 2147500037, The request cannot be processed.

Server Replied with 400 If you're seeing this message after snoozing or dismissing a reminder and this is for a calendar you do not want to add or edit events for, you can mark this calendar as read-only to avoid such experience in future. To do so, get to the calendar properties by right-clicking on this calendar in the list in the calendar or task view. ```

I don't want to make my calendar read-only because I'm still gonna use it but I can't remove these annoying pop-ups because of the error. Please help what can I do

Since I updated this version, Thunderbird often fails to connect to the mail server. And sending mail is very slow.

I don't know why, is it because I use VPN? Do I need to set Thunderbird to use the system proxy to connect to the Internet? I used automatic detection before.

Les courriers d'un même correspondant sont regroupés quelque soit la date sous un "onglet" qu'il faut ouvrir pour y accéder. Lorsqu'un nouveau message du correspondant rentre, il se trouve masqué par ce regroupement. Comment désactiver cette fonction (si possible)? R.CAILLAUD r.caillaud@socren.fr

Good morning.

I have been using Thinderbird portable for years with no issues, but I now have an issue I've never had before.

I have a BTinternet email address and it is now constantly asking or my password.

I have remember password ticked when I put the password in. When I go to passwords in it, the passwords stored for IMAP and SMTP are correct. I have removed the passwords, restarted and then reinput passwords as asked it to save. I have removed my account and reinstalled. I have deleted the entire program etc and reinstalled and still the same problem.

This doesn't happen when I use Outlook (So don't think it is my btinternet account).

Any Ideas greatly received.

Thanks

Email errors started occurring on or about November 25, 2024. Multiple calls and tech support with Spectrum techs and hours of troubleshooting brought about O results. I obtained all necessary protocols for configuring email to Spectrum requirements and for sending and receiving, but I still get outgoing errors. I have been using Thunderbird for 5 years or more now and never had any issues until now. Upon inspection through Thunderbird tools/setting/ looking at "SAVED" passwords, I no longer see "IMAP" or "MAIL" access protocols. It was there previously. I also disabled all my firewall and vpn settings and still cannot send out any emails. I have thoroughly checked out both my personal email setting and my small business email settings and everything as it relates to Spectrum is correct. Spectrum said one thing they found was that the email settings (specifically, would not resolve with the server because of a syncing problem). Spectrum did all they could to resolve on their end, but the issues, as they see it now resides on the Thunderbird side. In an effort to resolve the issues, the Spectrum tech looked and looked for a phone number for Thunderbird and said this is the first time he has never found a number that one can call for some sort of assistance. Emails directly to Thunderbird are very, very slow. And to compound the issue, there are no lists I could find is a repository for error codes and no valuable tech support or specifications could be found that provides any real help for resolution. So now I am making a last ditch effort to contact Thunderbird for a one on one phone conversation that will resolve all the issues I have encountered. Hopefully with your immediate reply, we can resolve these issues and I will be able to help others resolve these same issues. These issues are not just isolated to me. There are literally hundreds maybe even thousands of people out there with the same issues. PLEASE contact me asap. Thank you for your time. (PS. I do receive some messages via email, but sending out is the issue)

Dear Mozilla, My 27" iMac crashed suddenly on Wednesday last week (when I wasn't actually using it) and would not boot up. A message referred me to Apple and I made an appointment in Glasgow to take my Mac for the repair. I plugged my Mac in before I left - and it recovered itself!

However all my Thunderbird emails, files and settings have totally disappeared! Apparently a Thunderbird update is responsible. I have spent hours on the phone trying to get help. I have spent hours with CHATDGP talking me through stuff. The data seems to be on my machine but whatever I do I can't get Thunderbird to work. I am at my wits end. I have all my work files in Thunderbird and have no access to anything.

This is the second time recently that my Thunderbird files have vanished. I had to pay an expert to come to my house and restore the first time, but he is very ill at the moment and unable to leave home.

Please help me. I would be very grateful to have my Thunderbird back and working correctly. I am on macOS Monterey, version 12.7.6 (21h1320).

kind regards Helen 07836 707504 UK

Firefox/Mozilla/T/Bird: When I open my inbox my emails showup. However when I click on the individual messages some open "normally" and are immediately accessible while others showup with msg notification on a black background with identifying subject but I am unable to open the content of the msg, When I click again it again the screen goes blank and back to mozilla. When I try to "Delete" I have to click on "Inbox" again and all of the unaccessible/unreadable msgs are deleted. Help Thanks Patrick

Ever since the new version of Thunderbird I cannot send emails. I can receive them but not send them. I have found that if I temporarily disconnect my VPN, it sends OK. Your failure to provide software that can co-exist with a VPN without crapping itself is a poor advertisement for your product. I have read some of the millions of posts about this particular bug and your answers seem smug and lazy without addressing the problem.

I am running Thunderbird 128.5.0esr (64-bit) on 2 computers: a lenovo T480s and an HP EliteOne 750 Both are running Linux Mint 22. Both use gmail with the same config.(see pic). Comcast is my ISP

Problem If the computers are connected to my router by ethernet cable both can send emails

If I use WiFi neither computer will send. The "send" popup just spins.

I can send gmail from my iphone over the same wifi network

I tried hooking the computers up to a hotspot from my iphone; neither will send

Any ideas?

jod23832944@gmail.com

I don't want the Thunderbird to download all messages from server. I want to "tell him" - Don't download messages where "From:" is "something@something.com".

Is this simple task is achivable in Thunderbird?

PS I don't care is it POP or IMAP. It doesn't matter. What matters is can I tell Thunderbird (maybe by filters) - don't download specified messages from server?

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR versions I can downgrade/move to, where the search is fully functional?

Every time I open Thunderbird, and every once in a while after I dismiss it, I get a popup window asking me to allow Thunderbird access to my Google Account. The account it is asking for does *not* have an associated Gmail.

For extra context: This email account used to be run though Google, but I switched providers since it was a custom email with a custom domain. The email also has an associated Google account for other services.

I have tried selecting both deny and allow on the pop-up window. Deny just closes the window, which reopens after some time. Accept causes my email to get a security alert that says Thunderbird now has access, but the window still appears again after some time. I am not sure of how long either of these options last before the window pops up again, and I'm not sure if there is a real difference in timing between the two.

I have also tried closing the window without selecting either option, with the same results.

I did delete and set up the account again once, to no difference. Also, I'm not seeing anything in the settings of the account that would suggest it belongs to Google, but I am also not the most savvy when it comes to these things.

Please help, this has been bugging me for months and I would really like to not have to keep dealing with it.

Hi all,

I have been having a recent issue with Thunderbird build 115.4.1 (64-bit). I've attached a picture. Every 24 hours or so I have to approve a security exception for my pop accounts. I have the make permanent check box checked but it keeps happening. This has been happening over the last 3-4 weeks. I am using Windows 11 (23H2). I've played with lots of different settings but nothing seems to fix the issue.

HELP