Thunderbird Community Forum

I had to change one of my email accounts due to a possible compromise of the password, I am now unable to receive or send messages on this particular account, so I would please love some help to resolve this problem, thank you

I have one Microsoft, several Gmail and one Zoho account, none of which will update and display new messages. I've been using the "Get Messages" command, which doesn't work for me. Should I be doing something else? My Thunderbird is up to date on a W10 laptop.

Since around time of last Thunderbird update, can only see a few of the current day's emails, instead of all of them as they come in. (I can see them all on my Android phone, which is how I know what I'm missing on my desktop Thunderbird.)

Cannot send emails.

Following message appears:

Send Message Error Sending of the message failed. An error occurred while sending mail. The mail server responded: Authentication is required for relay. Please check the message recipient xxxxxxxx@xxxxxxx.com and try again.

Apparently I just moved on Thunderbird 128.5.2esr, and now do not receive updates in my inbox or sent folders. The message on which Thunderbird seems blocked is "checking mail server capabilities." I use IMAP on port 143 with starttls and normal password Any help or suggestions available? Thanks.

I have recently updated to TB 128.5.3esr (64-bit) This occurred by the Microsoft Store 'update' feature automatically. Before this occurred, I was able to mark email messages with Tags that I had previous set up but it now appears that even when selecting an appropriate Tag for a particular message, whilst it initially 'coulors' it in accordance with the pre-defined colour, when my cursor is removed from the email message, the Tag is lost [and colouring]! Even when attempting to sort messages by Tags, none appear at all.... I have in my TB a number of different email accounts namely, Apple ones [x3], Hotmail [Outlook now] and Gmail and yet none of them seem to support [or retain] Tags anymore as they once did. Previous TB versions enabled me to use this feature - is there a good reason why it no longer works? Lastly, whilst I don't really know what a 'sandbox' is, I installed TB from the Microsoft Store in the hope that it would remain automatically updated - was this a mistake? Lastly this may assist TB experts of which I am most definitely not one, sadly....

128.5.2esr (64-bit) Release notes Thunderbird Windows MSIX packagethunderbird-MSIX - 1.0

Since Thunderbird updated to 128.5.2 I have not been able to receive or send emails using my provider, Spintel. I have spent 6 hours over 4 sessions on the phone to Spintel. They cannot resolve the problem and told me to contact Thunderbird. Do I need to change POP3 and SMTP settings to work with Thunderbird's latest update?

This happened once before, then started working again for a few months and now doing it again. When I start up Thunderbird the emails will not load. I keeps saying "not responding." After around five minutes or so a couple of emails will load and then it's back to "not responding." Then another few or more minutes of waiting and another couple of emails download and back to "not responding." This goes on for hours. Tonight I have been waiting for eight hours and I'm still waiting with no end in sight. I can't do anything else with email until it finishes. This is very frustrating. Can you help?

Hi, in order to avoid problems with the view of emails, I repaired the folder of my emails configured as imap. During this process, all emails were reloaded from my provider. so far so good. But the dates of the emails now have all the time& date of today. Changing the sort order from date to received didn't change anything. By using CTRL-U I could see the correct dates: extract:

Received: from s011.cyon.net by s011.cyon.net with LMTP id 4BYfOpsNY2e97BUAuT68IQ (envelope-from ); Wed, 18 Dec 2024 18:59:55 +0100 Return-path: <b-1_vdggxbatsqce3arlokbchgxsgi-kdiahz8hidhcbgmp4@eur.pb-dynmktge.com> Envelope-to: robert@leven.lu Delivery-date: Wed, 18 Dec 2024 18:59:55 +0100

addons: Cardbook 97.7 Filelink provider for send vers. 2.1.1. OWL for exchange vers. 1.3.4. (beonex) Thunderbird conversations 4.2.3 Thanks in advance for your help. Kind regards, Robert Leven

I had a computer crash recently and my calendar won't save a new entry (and has no entries). How do I remove and reinstall (refresh) the calendar? Thanks for any help. My Thunderbird is 128.4.4esr (64-bit). My OS is Ubuntu 24.04.1

I've downloaded Thunderbird and can see my main Gmail account but now need to add a second Gmail. Could someone please advise me how I go about this? Many thanks........Joe

The Local Folders location that I have set up for Thunderbird emails on my local computer does not stay persistent when I restart my computer. I am using Fedora 41 KDE linux as my OS. Is there a way to make sure that the local folders location does not need to be re-established every time I restart? Thanks!

Hi Thunderbird Support Team,

I recently installed the latest version of Thunderbird in a Hyper-V virtual machine and encountered the following message: " Approval required Mozilla Thunderbird This app requires your admin's approval to: Read and write access to mailboxes via IMAP. Read and write access to mailboxes via POP.

Allows the app to have the same access to mailboxes as the signed-in user via POP protocol.

This is a permission requested to access your data in xx Send emails from mailboxes using SMTP AUTH. Maintain access to data you have given it access to View users' basic profile"

This was functioning with the previous version of Thunderbird, but now my IT team requires additional information about what the app is trying to do with our Office 365 environment. The approval process is crucial because some apps may introduce security risks or seek extensive access to our Office 365 resources.

Could you please provide more detailed information on the permissions requested and the specific changes in this version compared to previous versions? This will help in getting the necessary approval from our IT team.

Thank you for your assistance.

Best regards, Jenny

Hi

I am getting the "Unable to Login at Server. Probably wrong configuration, username or password" message for my outlook and gmail accounts. My passwords and user names / mail address are correct. Thunderbird has tested the configurations and picked them up from the servers.

I have used the outlook app on my windows 11 system and have immediate success with the same credentials. I really don't want to use Outlook but am feeling forced to do so as there is no clear help on how to get Thunderbird to work. It has worked previously on the same laptop without any fuss.

Please help!