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Firefox 68.0.1 crashes on startup | Ubuntu 18.04

  • 3 replies
  • 1 has this problem
  • 5 views
  • Last reply by luke4

luke4
luke4
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Hello everyone, I've recently had to recover my home directory on a machine running Ubuntu 18.04 from a backup... Everything works fine BUT Firefox which keeps crashing right at startup. Nothing happens until the report window opens up.

What I've tried so far:

trying to run it from terminal, trying to run it from terminal in safe-mode, purging and reinstalling it via apt, purging it again and reinstalling via downloaded tar.bz2 from mozilla website

When running from terminal I get the following:

ExceptionHandler::GenerateDump cloned child 5853

ExceptionHandler::SendContinueSignalToChild sent continue signal to child

ExceptionHandler::WaitForContinueSignal waiting for continue signal...

Failed to open curl lib from binary, use libcurl.so instead

Report ID: bp-efb679bf-6ac0-4c24-9996-c0f3b0190803

I'd be glad for any help, thank you very much! Please let me know if you need more details. :)

Hello everyone, I've recently had to recover my home directory on a machine running Ubuntu 18.04 from a backup... Everything works fine BUT Firefox which keeps crashing right at startup. Nothing happens until the report window opens up. What I've tried so far: trying to run it from terminal, trying to run it from terminal in safe-mode, purging and reinstalling it via apt, purging it again and reinstalling via downloaded tar.bz2 from mozilla website When running from terminal I get the following: ExceptionHandler::GenerateDump cloned child 5853 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal... Failed to open curl lib from binary, use libcurl.so instead Report ID: bp-efb679bf-6ac0-4c24-9996-c0f3b0190803 I'd be glad for any help, thank you very much! Please let me know if you need more details. :)

Modified by luke4

All Replies (3)

JohannHan
JohannHan
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Never install software the way you did.

Always install software from the synaptic management.

Synaptic package manager

luke4
luke4 Question owner
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JohannHan said

Never install software the way you did. Always install software from the synaptic management. Synaptic package manager

Thank you, but this didn't help. I installed it through synaptic but the outcome doesn't change.

Modified by luke4

luke4
luke4 Question owner
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I've now tried running it with debug-mode on after installing firefox-dbg. gdb gives me a segmentation fault in malloc at

/build/firefox-tGfEvD/firefox-68.0.1+build1/memory/build/malloc_decls.h

It says, it can't find the file/directory.

I'd really appreciate any help! Thank you.