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Not able to transfer Firefox bookmark backup file from Windows 10 to Firefox uunder Windows 11. Can you help please?

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I have tried repeatedly and failed. At the point where I select the backup file as per the instructions, I dont get a confimation of success or failure, which leaves me in doubt if I have done the recovery correctly. When I come to look at the bookmarks, nothing happens. The bookmarks and the software to open them are not connecting. Can you help?

I have tried repeatedly and failed. At the point where I select the backup file as per the instructions, I dont get a confimation of success or failure, which leaves me in doubt if I have done the recovery correctly. When I come to look at the bookmarks, nothing happens. The bookmarks and the software to open them are not connecting. Can you help?

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