This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Problems with Firefox 3.6.8 !

  • 1 reply
  • 2 have this problem
  • 5 views
  • Last reply by TonyE

aqoliv7
aqoliv7
more options

The problem I have since installing Firefox 3.6.8. is the following :

FLAGFOX VERSION: null (missing IPDB!) ERROR MESSAGE: Fatal Flagfox startup error! EXCEPTION THROWN: TypeError: ExtensionManager.getItemForID(id) is null STACK TRACE: startup()@file:///C:/Documents%20and%20Settings/Alex%20Oliveira/Application%20Data/Mozilla/Firefox/Profiles/yke7hdke.default/extensions/%7B1018e4d6-728f-4b20-ad56-37578a4de76b%7D/chrome/flagfox/modules/flagfox.jsm:40 ([object ChromeWindow])@file:///C:/Documents%20and%20Settings/Alex%20Oliveira/Application%20Data/Mozilla/Firefox/Profiles/yke7hdke.default/extensions/%7B1018e4d6-728f-4b20-ad56-37578a4de76b%7D/chrome/flagfox/modules/flagfox.jsm:159 Flagfox_loadForThisWindow([object Event])@chrome://flagfox/content/overlay.xul:16 BROWSER: Mozilla Firefox 3.6.8/20100722155716 (Gecko 1.9.2.8/20100722155716) using locale en-US on WINNT x86-msvc

What is it ? Can you solve it ???

Thank you !!

The problem I have since installing Firefox 3.6.8. is the following : **************************************** FLAGFOX VERSION: null (missing IPDB!) ERROR MESSAGE: Fatal Flagfox startup error! EXCEPTION THROWN: TypeError: ExtensionManager.getItemForID(id) is null STACK TRACE: startup()@file:///C:/Documents%20and%20Settings/Alex%20Oliveira/Application%20Data/Mozilla/Firefox/Profiles/yke7hdke.default/extensions/%7B1018e4d6-728f-4b20-ad56-37578a4de76b%7D/chrome/flagfox/modules/flagfox.jsm:40 ([object ChromeWindow])@file:///C:/Documents%20and%20Settings/Alex%20Oliveira/Application%20Data/Mozilla/Firefox/Profiles/yke7hdke.default/extensions/%7B1018e4d6-728f-4b20-ad56-37578a4de76b%7D/chrome/flagfox/modules/flagfox.jsm:159 Flagfox_loadForThisWindow([object Event])@chrome://flagfox/content/overlay.xul:16 BROWSER: Mozilla Firefox 3.6.8/20100722155716 (Gecko 1.9.2.8/20100722155716) using locale en-US on WINNT x86-msvc ************************************************ What is it ? Can you solve it ??? Thank you !!

All Replies (1)

TonyE
TonyE
  • Moderator
more options

This is caused by the Flag Fox add-on, you can either disable or uninstall it.

  1. Open the add-ons manager - in the menus select Tools, then Add-ons
  2. In the add-ons manager go to the Extensions panel
  3. In the list of add-ons click on Flag Fox to select it, then either click on the Disable or Uninstall button
  4. Re-start Firefox to complete the process

Do you have Personas Plus 1.6 installed? If you do try disabling that one instead, it has been causing problems with add-ons.

Modified by TonyE