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Why can't I install the Adobe Flash Player update on Mozilla?

Pbonanno
Pbonanno
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While I can install the Adobe Flash Player update on Internet Explorer, I cannot on Mozilla Firefox.

I have Windows 7 Professional 64-bit.

While I can install the Adobe Flash Player update on Internet Explorer, I cannot on Mozilla Firefox. I have Windows 7 Professional 64-bit.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
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1.Download the Flash setup file from here:
Adobe Flash - Plugin version.
Save it to your Desktop.

2. Close Firefox using File > Exit
then check the Task Manager > Processes tab to make sure firefox.exe is closed,
{XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}

3. Then run the Flash setup file from your Desktop.

  • On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen).

See this:
http://vistasupport.mvps.org/run_as_administrator.htm