This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

is xmldm a creation of firefox?

  • 1 reply
  • 3 have this problem
  • 2 views
  • Last reply by user633449

altkb
altkb
more options

is the xmldm folder (in the system32 of windows) and its contents a creation of firefox 10?

i recently installed malwarebytes and it kept detecting that it was "stolen data." antivirus programs did not detect anything harmful. i noticed that the number of detections went up the longer i used firefox and less when i was on for a short time. i also experimented by using internet explorer for a day and nothing was detected by malwarebytes. i have since updated to firefox 11, which nothing has been detected by malwarebytes. i am left wondering if this is because of firefox 10 or something else on my system...?

is the xmldm folder (in the system32 of windows) and its contents a creation of firefox 10? i recently installed malwarebytes and it kept detecting that it was "stolen data." antivirus programs did not detect anything harmful. i noticed that the number of detections went up the longer i used firefox and less when i was on for a short time. i also experimented by using internet explorer for a day and nothing was detected by malwarebytes. i have since updated to firefox 11, which nothing has been detected by malwarebytes. i am left wondering if this is because of firefox 10 or something else on my system...?

All Replies (1)

user633449
user633449
more options

It sounds like your computer may be infected with some sort of a virus / Malware.

I suggest the following resources:

Is my Firefox problem a Result of Malware is a Mozilla Support article with some good tips on avoiding and fighting malware.

To double check your system is clean, do the following (Not official Mozilla advice, just good practice from personal experience)

Download and Run TDSSKiller http://support.kaspersky.com/faq/?qid=208283363

Download and Install Microsoft Security Essentials http://windows.microsoft.com/en-US/windows/products/security-essentials (not an official endorsement, but I personally recommend MSE as an awesome permanent anti-virus)

Double check for all Windows Updates.

If you are still having problems with Malware after that, I would recommend either http://www.bleepingcomputer.com/virus-removal/, or having your computer cleaned by a professional.