Firefox Community Forum

I just installed Firefox on a new device and wanted to set it up to mirrow my Firefox setup on another device. On this other device, I use both Firefox and Chrome, but I keep them separate, so that Chrome is associated with my Google account and Firefox with my work/professional account. When I installed Firefox on my new device, it defaulted to using bookmarks from my Chrome account somehow. Thinking I could inherit the correct bookmarks from Firefox on my old device, I turned on Sync for my new Firefox. But this had the opposite effect: it sent the Chrome bookmarks from my new Firefox to the Firefox on my old device. I even have a third device running Firefox in the same framework as my old device (so, Firefox=professional, Chrome=personal/Google), and this third device also automatically acquired the Chrome bookmarks from the Firefox on my new device.

How do I fix this? How do I recover the Firefox bookmarks (my non-Google Chrome bookmarks)? Thank you!

I am currently running Firefox on Windows 11 (24 H2) and today, like I have usually done a lot over the past years I opened Firefox, did some browsing, then I quit the app. When I later opened Firefox (version 130.0.1 (64-bit)) no a single of my open windows got restored.

I have been relying on Previous session being restored. Today however, it did not work, and the option to use "hanburger menu" -> History -> Recently Closed Windows" do not show my windows I had open.

How can I find my old sessions? Can I restore them somehow from backed up data?

So today i did a format on my PC when i go to Firefox i log in with Mozilla account but i don't remember my password so i reset it with a message to my mail but i didn't have a recovery key, i haven't used this function never and i swear that the last time i did this and logged in everything was perfect. After because i freaked out ofc i try to log in with my google account and because i assume the fresh sync got through poof nothing at all. As far as i understand i lost all my bookmarks,history, browser settings etc since i am only on 1 PC and i can't access them ever again is that correct? Is there a way to actually get my browser back to where it was before i essentially formatted my PC without doing everything by hand

Recently I installed firefox again after install new windows. But I lost my old sync details. How can I get my old sync details. I would like to get backup before 2 days ago. I want my old backup.

I often use the Sync function to bring open tabs over from my smartphone to my desktop computer. I have noticed over the past month or so, this functionality has become increasingly unreliable and sometimes does not function at all. At the moment I have no synced tabs showing on my desktop. I have signed out and back in to Mozilla on both my smartphone and desktop multiple times, checked the sync settings, and nothing seems to resolve this. There have been a couple Firefox updates on both the desktop and mobile side, none of which have changed this behavior.

Has anyone else been experiencing this? What other trouble shooting steps can I perform? Any help is much appreciated.

Desktop FF version: v131.0 Mobile FF version (Android): v130.0.1

Every time I try to sign in into my FF account in the browser it fails to connect to sync.

I get to the sign-in stage, it already knows my email so I'm prompted to put in my password then it sends me an email with code which I put in then I am prompted to put in my 2FA. I get signed in on a separate Mozilla accounts page but when I click on the Account icon in the top right in my browser and sync starts it immediately fails and says "Account Disconnected". I noticed that this started happening after I updated my email/updated Firefox to 131.0 (64-bit) Windows. Not sure if any of it is related.

I have tried various things like:

1. Logging in and out (multiple times) 2. Refreshing Firefox 3. Checking that I am not always using Privacy Mode (I was not) 4. Changing Profiles, changing default profiles 5. Reinstalling Firefox

Nothing solves the problem. I am now unable to see any of my bookmarks or anything from my profile because sync never works. I want to add that this is NOT a problem on Android. The issue happens only on my desktop FF installation.

Somehow I lost all my Firefox bookmarks and passwords when computer was rebooted with a Windows 10 restore point. I am having difficulty installing an old firefox profile into the new Firefox browser. The Firefox Trouble Shooting suggestions are very confusing and hard to follow with lack of step by step detail. Help!

"I logged into Firefox on my new device, but none of my tabs, passwords, or other data transferred over. Since my old computer is completely unusable, I'm not sure how to recover my Firefox data. Any advice on how I can get everything back?"

Hello, im having issue with desync. I had to click "reset password" after disc format, because i forgot password and firefox desynced permanently. How can I resync old profile?

Hallo!

Tenho a preocupação de aprender maneira de configurar uma senha no alleinstark@yahoo.com e a mesma

não ser perdida, o que vem acontecendo desde o inicio de 2024.

Ich danke Ihnen herzlich für alles! 30/09/2024 Darcy Larangeira

Hello,

I can't browser anything, I have tried to restart the laptop, restart the browser, re-install the browser. Nothing works, It even crashes in Troubleshoot Mode.

last crash id: bp-f68a2a0e-0c3f-47b7-8836-8354c0240929

Thank you!

Hi,

I have a big issue with my Firefox account.

Today I tried to changed my password. But everytime, I had the error message "Current password is wrong".

So, to change my password, I decided to reset my password with a recovery key, to keep all my data (passwords, bookmarks, etc)

I changed my password successfully.

But unfortunately, I can't connect/link my Firefox account anymore to my Firefox browser (Windows 10) and to my Firefox mobile app (Android 14).

When I try to do it, I have the message "Connection to Firefox has been established" (in French).

After that, I am connected to my Firefox account on Mozilla website. But I am not connected to my account on Firefox browser (Windows 10) and on Firefox mobile app (Android 14).

This is not normal.

Moreover, if I look to the history of my connections, I see the messages: "Connection to the account failed".

So, I think there is an issue on my Firefox account. I can't connect it / link it anymore to Firefox browser (Windows 10) and Firefox mobile app (Android 14). Before I reset my password with the recovery key, I hadn't this bothering issue.

But if i try with a other Firefox account, there is no issue. I can link it to Firefox browser of Firefox mobile app.

I need to link/connect my Firefox account again to Firefox browser and Firefox mobile app. I have all my passwords and bookmarks on it. It's very important!

This issue is very bothering... It's not normal that I can't link my Firefox account anymore to my Firefox browser and Firefox mobile app whereas I can connect to my Firefox account on Mozilla website.

I have already uninstall and reinstall the Firefox browser (Windows 10) and Firefox mobile app (Android 14), but the issue still there.

Could you help me, please?

I look forward to hearing from you,

Regards,

Stixen