Thunderbird Community Forum

I've been on Thunderbird for almost 20 years and a Mozilla fan. Have evolved a fairly elaborate configuration of local (POP) email folders, rules, calendar, and accounts to manage & organize email activity, retention, archiving, etc. I've not had to deal with Profiles in previous upgrades and don't have much experience with it.

The recent Oct 1 push of Firefox & Thunderbird 131.0 releases took me by surprise. I was able to re-implement the previous Firefox profile to recover bookmarks, cookies, passwords, etc. However, when T-Bird warned that 131.0 was Beta & unsupported I took the suggestion to download & install the current supported release: 128.3.0 (I was on 128.2.3). Then hell came.

Once downloaded, installed & launched, Thunderbird 128.3 cautioned the new profile created with T-Bird 131.0 was incompatible with previous versions and that I should create a new one, which I did. Still could not get new T-Bird to recognize previous profile, so I tried uninstalling, downloading & reinstalling 128.3 multiple times, each time prompted to create a new profile before proceeding. I tried to follow the previous profile restoration process detailed on support forums & articles, but none seemed specifically relevant to my situation.

I located my profiles in the appdata roaming profile folder, including what I think are most recent based on size of mail folders. Can't determine whether I had just one or several in use due to the extent of my setup. Could really use some help & advice to: 1) Determine which profile was in most recent use prior to T-Bird upgrade. 2) Whether more than one profile was in use. 3) Re-implement the profile I was using on T-Bird 128.2.3 with my new 128.3.0

Regards & many thanks in advance, John C Houston

PS You'll ask why I would upgrade to 131.0 from 128.2.3. Answer: it was on auto-update and 131.0 is what was pushed. No more auto-updates for this guy!

I have had two Gmail accounts on Tbird for about a year with no problems. Now I get unpredictable or no results trying to send or receive messages from the newer account. A message mentioning unsuccessful server authentification is the most common. "we have sent your message but not mentioned it in the "sent" folder due to connectivity problems" also occurs. I have absolutely no problem on iOS mail or Tbird running on MacOS. To the extent that I can decipher the iOS settings, there is no difference.

It seems a new version of Thunderbird was updated and installed today. Although the new message button seems to be working it looks like a dark black button. How can I change the color setting so it is readable?

As of 3 days ago I am finding that all emails and spam I get are all missing logos as well as anthing not script. Many are just blank and right click produces nothing. Dont know what you did but please undo it, Im not in the mood to go find another email host. Thank you

hi

can't associate files with thunderbird even thougfh the association is set correctly. error just says i should make an association etc its updated and addons turned of anyone got any ideas, thanks

Na komputerze mam zainstalowany wiele lat thunderbird , który jest skonfigurowany z pocztą wp. Cały czas było wszystko dobrze od 30 września zaczął się problem z pobieraniem poczty z wp natomiast wiadomości wysyła . Rozumiem tak to że ma problem z pop3. Komunikat jaki wyskakuje to

Logowanie na serwerze pop3.wp.pl za pomocą nazwy użytkownika angela608 się nie powiodło.

Cały czas było dobrze i nagle bez powodu wyskakuje taki problem. Proszę o pomoc w rozwiązaniu awarii

Whenever I try to send an e mail or reply to an email I get an error message telling me that the Connection to the Outgoing Server SMTP was lost in the middle of the transaction. I have check with my ISP (Telstra Australia) and there is no fault at their end. The account settings in Thunderbird are correct and I have the latest version. I can receive e mails but cant send any. This problem has only occured in the last couple of days. Can you help please.

This is what most of my received e-mail messages now look like:

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Some e-mails can still be read but the message is from a previously deleted e-mail and is not what the current e-mail is about. (A message from a previous e-mail has been inserted into the body of the new e-mail and the info. in the new e-mail has vanished.)

Can someone help me? Thank you.

Kia Ora Koutou from Aotearoa New Zealand.

After several hours of sheer frustration, including reading a significant number of posts I am still without result.

Thunderbird keeps asking for my my password for both my SMTP and IMAP settings despite all of these being correct.

I have checked with my domain and email provider (mail.1stdomains.co.nz) and they inform me that it appears to be a thunderbird settings.

Checking the thunderbird settings they are correct including passwords, however, the mail client just refuses to download the mail providing a dialogue box with "login to account "<PRIVACY>" failed. Enter new password, Cancel, Retry.

Is there some way to fix this error?

I received on 2024-09-25 about a dozen messages from various senders in my Thunderbird mailer from the University of Calgary mail system, around 2 p.m. and at least 50 emails in about a 12-hour period starting on Sept. 19 at about 2 a.m. that had recognizable sender names and subject lines as well as time and date stamps, but were either replaced by text from emails sent years earlier or corrupted (encoded?) in some way. For example, the email below was supposed to be from "Physics and Astronomy general announcements" on 2014-09-25, 2:15 p.m. but note the date in the header. This corruption of new emails is happening at irregular intervals, and I would very much like to know why and how to stop it from occurring. It seems to me that there is replacement of the contents of new emails with old, possibly compacted, email contents, if that makes any sense. Emails read on my account at the University of Calgary webmail system shows no such corruption, so it appears to be a problem on my Thundermail mailer. Look I like to use Thunderbird as opposed to a clunky Microsoft system, so

any help would be appreciated.  Thanks for your attention.  

- Gene Milone encl.: "On 2024-09-25 2:15 p.m., Physics and Astronomy general announcements wrote: > --_004_a2e30ad69a88a96097bdb50ed206edaeucalgaryca_ > Content-Type: text/x-vcard; name="milone.vcf" > Content-Description: milone.vcf > Content-Disposition: attachment; filename="milone.vcf"; size=456; > creation-date="Wed, 10 Jul 2019 21:37:05 GMT"; > modification-date="Wed, 10 Jul 2019 21:37:05 GMT" > Content-ID: <6D8F7C2F6E8D294BB4BD7D7080C00767@CANPRD01.PROD.OUTLOOK.COM> > Content-Transfer-Encoding: base64 > > YmVnaW46dmNhcmQNCmZuOkRyLiBFLiBGLiAgTWlsb25lDQpuOk1pbG9uZTtEci4gRS4gRi4gDQpl > bWFpbDtpbnRlcm5ldDptaWxvbmVAdWNhbGdhcnkuY2ENCnRlbDt3b3JrOjQwMy0yMjAtNTQxMg0K > dGVsO2ZheDo0MDMtMjg5LTMzMzENCnZlcnNpb246Mi4xDQplbmQ6dmNhcmQNCg0K >

When I move or copy an email from one Exchange account to another the content and attachments are wiped out. The header (date/subject/from/to etc) is all intact. It happens to most but not all emails. This started on 27-Sep-24.

I'm using TB release 128.3.0esr (64-bit) on Windows 10

I've tested the same action within Microsoft Outlook and it doesn't happen. Therefore it appears to be a problem with Thunderbird or OWL. I am in touch with OWL at the moment who suggest removing and reinstating the accounts. I have done this but it make no difference... the same thing happens.

I can move emails to an IMAP account and this is fine... so it's only happening between Exchange accounts.

Hello, I've been using thunderbird since 2013, and have never had as many issues as I have this year. I reinstalled Thunderbird (uninstalled with revo uninstaller so nothing stayed), and then installed the latest version fresh. This seemed to smooth out most of my issues, but I haven't been able to solve this one..

I use Thunderbird because I have multiple email accounts to monitor and like them all in one place. The latest problem that I am having is that my "sent" email is showing up as giberish (sometimes.. Not every email, and not always on the same account).

My system is Windows 11 Home 64-bit

I will attach a screen shot of: 1. My current version of Tbird 2. The email that displays in Tbird 3. The email that displays in Gmail

Thank you in advance! -Eric

Hi, When I get a new email, the sound plays (correctly) and a notification popup appears on my Windows 11 desktop. Unfortunately, the same notification appears over and over.

It seems like it won't go past that email until I read it. I'm expecting the popup to relate to the very latest email that is arriving.

In settings, I have checked Show an alert, Use the system notification, show a tray icon for unread messages. In customize, I have all 3 fields checked with a 4 second timeframe.

I am using 128.3.0esr (64 bit) with nebula

Can this be resolved? If so, please enlighten me.

Thanks in advance! Don Sceifers

There are about 16 attachments that appear following various folders when I start Thunderbird. I can delete each each individual folder and they appear in Trash. I delete them from trash. As long as I don't close thunderbird the attachments stay gone. When I close and restart Thunderbird, they reappear. Ir I don't delete them before closing, they reappear when I start Thunderbird again. In this case about 1/2 the folders can't be deleted. After several start, close, and delete sequences I'm back to the initial condition. The attached images show Startup with all the extra folders, then the cleanup process, and finally the extra folders in trash. Once in trash they can be deleted.

I've been happily using Tbird for many years until in January I got the message "Cannot open inbox as it is in use for another operation" and later "Thunderbird has crashed". I have been using webmail since, not at all satisfactorily. I've made many attempts to get help but always go round in circles - today's framework seems more promising. Can you help please? Richard

Hello,

I am running Thunderbird 128.3.0esr on Windows 11 as POP on gmail and having issues with junk mail. Items are being moved into the junk folder despite identifying them as not junk. I go into the junk folder, identify them as not junk, they move to inbox, and at some point Thunderbird moves them from inbox to junk. Nothing I do seems to prevent this from happening.

I decided to turn off junk detection. Attached are screen shots. However, the problem still occurs. Mail in my inbox move to junk without me doing anything.

Help!

Thanks, Art

When I send emails, some go to my trash folder and not my sent folder.

I have no way to tell if the email was actually sent out.

I have tried resetting we are updated I cant find anything on the internet or youtube

this is now a recurring event and need to get this figured out as this is affecting my business.