This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

MEDIA_ERR_SRC_NOT_SUPPORTED

  • 3 پاسخ
  • 1 has this problem
  • 1 view
  • آخرین پاسخ توسّط FredMcD

more options

Hi,

Could you please help me???

Since i uninstall Flash player in January, i have a lot issue to watch a video on Mozilla! For a lot of website (facebook included) the video doesn't load. On Youtube i can watch a video but not the lives. Also I had few time this error message : MEDIA_ERR_SRC_NOT_SUPPORTED

I already tried to uninstall Firefox and install again.

BTW i'm on Windows 10, not on Linux.

Hi, Could you please help me??? Since i uninstall Flash player in January, i have a lot issue to watch a video on Mozilla! For a lot of website (facebook included) the video doesn't load. On Youtube i can watch a video but not the lives. Also I had few time this error message : MEDIA_ERR_SRC_NOT_SUPPORTED I already tried to uninstall Firefox and install again. BTW i'm on Windows 10, not on Linux.
Attached screenshots

Chosen solution

MEDIA_ERR_SRC_NOT_SUPPORTED

The issue is not due to Firefox but due to the N and KN Editions of Windows not coming with the appropriate Media Feature Pack from Microsoft.

See https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows

https://stackoverflow.com/questions/29822573/html-video-returns-media-err-src-not-supported-error-after-playing-for-a-while and https://www.bing.com/search?q=MEDIA_ERR_SRC_NOT_SUPPORTED

Read this answer in context 👍 1

All Replies (3)

more options

Chosen Solution

MEDIA_ERR_SRC_NOT_SUPPORTED

The issue is not due to Firefox but due to the N and KN Editions of Windows not coming with the appropriate Media Feature Pack from Microsoft.

See https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows

https://stackoverflow.com/questions/29822573/html-video-returns-media-err-src-not-supported-error-after-playing-for-a-while and https://www.bing.com/search?q=MEDIA_ERR_SRC_NOT_SUPPORTED

more options

Thanks @FredMcD it's fix now!

Modified by toms_666

more options

Glad to help. Safe Surfing.