This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Firefox hello won't allow me to access my camera and microphone. There is no pop-up to do this.

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 3 näyttöä
  • Viimeisin kirjoittaja guigs

PaulHenry
PaulHenry
more options

When I first used FF hello, there was a pop-up that allowed the access to my camera and microphone. Now, there is no pop-up and my camera and microphone cannot be accessed. What to do?

Much thanks. Paul

When I first used FF hello, there was a pop-up that allowed the access to my camera and microphone. Now, there is no pop-up and my camera and microphone cannot be accessed. What to do? Much thanks. Paul

Kaikki vastaukset (1)

guigs
guigs
more options

Hi PaulHenry, Please make sure that Firefox is continuing to have permission to access the camera and microphone: Firefox Hello can't access my camera or microphone