This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Why is my new Gmail password is not accepted by Thunderbird

  • 1 vastaus
  • 6 henkilöllä on sama ongelma
  • 9 näyttöä
  • Viimeisin kirjoittaja gild

John McBratney
John McBratney
more options

I had to change my Gmail password due to a hacker attack. It was the ransom virus. I entered a new password for Gmail, via Firefox, which was accepted and I can operate my Gmail account without problems, except that I prefer the user friendliness of Thunderbird. On trying T'bird again ( I un-installed and re-installed T'bird) it refused to accept my new Gmail PW, or indeed any other PW that I have used recently on Gmail or Thunderbird. I am frankly very close to uninstalling T'Bird permanently. Any ideas?

I had to change my Gmail password due to a hacker attack. It was the ransom virus. I entered a new password for Gmail, via Firefox, which was accepted and I can operate my Gmail account without problems, except that I prefer the user friendliness of Thunderbird. On trying T'bird again ( I un-installed and re-installed T'bird) it refused to accept my new Gmail PW, or indeed any other PW that I have used recently on Gmail or Thunderbird. I am frankly very close to uninstalling T'Bird permanently. Any ideas?

Kaikki vastaukset (1)

gild
gild
more options

When you re-installed Thunderbird, a new profile was created. Your old passwords, mail and other settings are in your OLD profile, You need to have Thunderbird 'point' to the old profile.

https://support.mozilla.org/en-US/kb/profiles-tb

TB-38.2 Win10-PC