This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Custom icons in New Tab page shown as blank.

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja Dan

Siddhartha Khanooja
Siddhartha Khanooja
more options

I updated to the latest Nightly (62.0a1 (2018-06-07) (64-bit)) on a Macbook Air, early 2015, running High Sierra v10.13.5.

I have tons of sites I visit on a regular basis, which is why my new tab page contains forty icons for my most frequently visited sites. Around ~10 of them don't have a icon for displaying, which is why I had set custom image URLs for each of them.

After the update, the shortcuts with custom URLs (which have a customScreenshotURL set), have stopped displaying their icons. Any solutions? It is jarring to see blank black icons every time I open a new tab.

I updated to the latest Nightly (62.0a1 (2018-06-07) (64-bit)) on a Macbook Air, early 2015, running High Sierra v10.13.5. I have tons of sites I visit on a regular basis, which is why my new tab page contains forty icons for my most frequently visited sites. Around ~10 of them don't have a icon for displaying, which is why I had set custom image URLs for each of them. After the update, the shortcuts with custom URLs (which have a customScreenshotURL set), have stopped displaying their icons. Any solutions? It is jarring to see blank black icons every time I open a new tab.
Liitetyt ruutukaappaukset

Muokattu , muokkaaja Siddhartha Khanooja

Kaikki vastaukset (1)

Dan
Dan
more options

Do you only have Nightly installed? You could try installing the release FF and see (after making backup of your profile: https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles#w_backing-up-your-profile ) if the same issue persists there, too. And if it still persists there, running Firefox in Safe Mode like shown here: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode#w_how-to-start-firefox-in-safe-mode (scroll up just a little bit)