This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Unwanted file conversion

  • 2 vastausta
  • 1 henkilöllä on sama ongelma
  • 7 näyttöä
  • Viimeisin kirjoittaja Kyle Jennings

more options

I have windows 10 pro version 1803 . Firefox is the only browser I use. Suddenly all my jpeg files changed from pictures to html text. How can I get my pictures back and stop this from now saving all jpeg files as html files?

I have windows 10 pro version 1803 . Firefox is the only browser I use. Suddenly all my jpeg files changed from pictures to html text. How can I get my pictures back and stop this from now saving all jpeg files as html files?

Valittu ratkaisu

Hmm, that's a problem. Could you describe this in more detail? Do you mean image files you saved have a .html file extension, or new images that you want to save are suggested to have a .html file extension?

One thing you might see is that servers apply additional compression to .jpg and .png files using WebP, and when you go to save these, they'll have a weird description like "Chrome HTML file" but a .webp file extension. Can you tell whether they are .webp files? I can suggest workarounds for that problem if needed.

P.S. While sorting out file naming problems, I strongly recommend turning off the hiding of common file extensions. This article has info on how: https://www.bleepingcomputer.com/tutorials/how-to-show-file-extensions-in-windows/

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (2)

more options

Valittu ratkaisu

Hmm, that's a problem. Could you describe this in more detail? Do you mean image files you saved have a .html file extension, or new images that you want to save are suggested to have a .html file extension?

One thing you might see is that servers apply additional compression to .jpg and .png files using WebP, and when you go to save these, they'll have a weird description like "Chrome HTML file" but a .webp file extension. Can you tell whether they are .webp files? I can suggest workarounds for that problem if needed.

P.S. While sorting out file naming problems, I strongly recommend turning off the hiding of common file extensions. This article has info on how: https://www.bleepingcomputer.com/tutorials/how-to-show-file-extensions-in-windows/

more options

Thank you so much I don't know what happened I installed Edge and suddenly all my pictures changed to hyper text I think that is what you call it ? So I uninstalled it and then they changed into chrome html. I'm green so that's again. I've tried for a week and you were the first straight easy to understand answer and solution.