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How do I erase an old dial up connection?

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I am trying to delete an old dial up connection that keeps populating. I am unable to use my new internet service provider due to the pop up question populating asking me if that is how I am getting on the internet. I called my provider and they told me I needed to delete that dial up connection but they were unfamilar as to how to do it due to me being with mozilla firefox and not internet explorer.

I am trying to delete an old dial up connection that keeps populating. I am unable to use my new internet service provider due to the pop up question populating asking me if that is how I am getting on the internet. I called my provider and they told me I needed to delete that dial up connection but they were unfamilar as to how to do it due to me being with mozilla firefox and not internet explorer.

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You need to remove that dial up connection in the Windows (IE) Internet Connection settings.

Control Panel > Internet Options > Connections
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OMG! Thank you so much ... The tech Support group was making this seem like a huge problem and you just solved it in a second.. Thanks I see that it didnt matter if I had Mozilla firefox or not. Thanks once again!

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You're welcome