This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

After downloading and installing a security update an hour ago, firefox will not start

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja philipp

more options

After going online this morning, using my firefox browser, a box came up saying a security update was available and should be downloaded and installed. This was done with no apparent problem. At the end of the update a note came up saying the update would come into operation after restarting my computer. This I did. The computer started normally, but after clicking on the firefox icon the program did not start. My computer is using Windows XP Service Pack 3.

After going online this morning, using my firefox browser, a box came up saying a security update was available and should be downloaded and installed. This was done with no apparent problem. At the end of the update a note came up saying the update would come into operation after restarting my computer. This I did. The computer started normally, but after clicking on the firefox icon the program did not start. My computer is using Windows XP Service Pack 3.

Valittu ratkaisu

hello tncovery, does it work when you download the full setup file from getfirefox.com again & install it on top of your current installation?

Lue tämä vastaus kontekstissaan 👍 1

Kaikki vastaukset (1)

more options

Valittu ratkaisu

hello tncovery, does it work when you download the full setup file from getfirefox.com again & install it on top of your current installation?