Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

i click on facebook it tells me Sorry, something went wrong. We're working on it and we'll get it fixed as soon as we can.only y not on firefox

  • 1 réponse
  • 2 ont ce problème
  • 1 vue
  • Dernière réponse par guigs

more options

i fire fox, but in the last couple of months i have not been able to get onto face book with fire fox. i can acess any other web page just not face book.i have tried the trouble shootings that are posted and still have the problem. i disabled all the add on's i have had to go to chrome but i would rather use fire fox. face book says it is at your end and not theirs.. can you please please help me?? thank you

i fire fox, but in the last couple of months i have not been able to get onto face book with fire fox. i can acess any other web page just not face book.i have tried the trouble shootings that are posted and still have the problem. i disabled all the add on's i have had to go to chrome but i would rather use fire fox. face book says it is at your end and not theirs.. can you please please help me?? thank you

Toutes les réponses (1)

more options

Hi blackrose72, Let's troubleshoot the login cookies in Firefox to get you back to Facebook. Please try these steps:

  1. Delete the website from the cache by navigating to about:permissions
  2. Search for Facebook
  3. Click on "Forget Site"
  4. Restart Firefox
  5. Open a Facebook in a regular window and a private mode window.
  6. Login to Facebook, what happens?