Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

firefox keeps losing internet connection

  • 1 réponse
  • 3 ont ce problème
  • 2 vues
  • Dernière réponse par Shadow110

user1120328
user1120328
more options

Since upgrading to the latest version of firefox I keep getting a yellow tab that says there is no internet connection. I click and it says to check status. It says I am connected the modem is next to my desktop and all status led's are on showing no problem. Also response time when loading emails and deleting them is slow. I experience no problems when I use google chrome and pages load very quickly and it never says there is no internet connection. The version is 57.0 Quantum. It says it is faster but actually it is slower than the previous version.

Since upgrading to the latest version of firefox I keep getting a yellow tab that says there is no internet connection. I click and it says to check status. It says I am connected the modem is next to my desktop and all status led's are on showing no problem. Also response time when loading emails and deleting them is slow. I experience no problems when I use google chrome and pages load very quickly and it never says there is no internet connection. The version is 57.0 Quantum. It says it is faster but actually it is slower than the previous version.

Toutes les réponses (1)

Shadow110
Shadow110
more options

Please update your AMD Radeon HD 5450 driverDate: 8-3-2015 https://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064 Try the Crimson Edition. ( use that).

So that is 2 separate issues then , Firefox is slow : Please : Go to the Firefox 3 Bar Menu --> Help ? --> Troubleshooting Information Page and take a look in the Accessibility section if accessibility is set to "true" there. if yes, go to the Firefox 3 Bar Menu --> Options --> Privacy & Security panel and under Permissions check the setting to Prevent Accessibility Services from accessing your browser.

Slow internet connection with Firefox  : please try this : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode If the issue is not there in Safe Mode then it is a Extension and could be Kaspersky Protection

Try this with Firefox http://www.speedtest.net/ Then try with another browser. Report the if any speed diff

Please let us know if this solved your issue or if need further assistance.