Crash reporter keep popping up.
Comodo asked to restart to apply changes, I did not close FF before that happened. Now FF does not open, the crash reporter comes up. I have selected restart and close with no success multiple times, the reporter comes back up. tried to redownload FF did not help. Unable to get trouble shooting info has I am doing this report on Explorer.
Below is what is coming up with the crash reporter.
AvailablePageFile: 6678016000
AvailablePhysicalMemory: 2675499008
AvailableVirtualMemory: 8794810421248
BlockedDllList:
BlocklistInitFailed: 1
BreakpadReserveAddress: 50397184
BreakpadReserveSize: 83886080
BuildID: 20180427210249
CPUMicrocodeVersion: 0x14
CrashTime: 1525362302
InstallTime: 1525267434
MozCrashReason: MOZ_RELEASE_ASSERT(globalObj)
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 752
StartupCrash: 1
StartupTime: 1525362302
SystemMemoryUsePercentage: 36
ThreadIdNameMapping: 4248:"Gecko_IOThread",4504:"JS Watchdog",4548:"Link Monitor",3440:"Socket Thread",
Throttleable: 1
TotalPageFile: 8478666752
TotalPhysicalMemory: 4240293888
TotalVirtualMemory: 8796092891136
URL:
UptimeTS: .466083432
User32BeforeBlocklist: 1
Vendor: Mozilla
Version: 59.0.3
This report also contains technical information about the state of the application when it crashed.
Solution choisie
hi, unfortunately comodo was malfunctioning today and mistakenly quarantining parts of a couple of programs which caused these firefox startup crashes as well. apparently they have released an update till now that has rectified the issue, so please make sure that comodo and all of its signatures/components are up to date: https://forums.comodo.com/av-false-positivenegative-detection-reporting/comodo-is-reporting-everything-as-a-malware-since-this-night-t121994.0.html
afterwards reinstall firefox with the installer from https://www.mozilla.org/en-US/firefox/all/
in case this doesn't help either i'd recommend to ditch this unreliable security software...
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Solution choisie
hi, unfortunately comodo was malfunctioning today and mistakenly quarantining parts of a couple of programs which caused these firefox startup crashes as well. apparently they have released an update till now that has rectified the issue, so please make sure that comodo and all of its signatures/components are up to date: https://forums.comodo.com/av-false-positivenegative-detection-reporting/comodo-is-reporting-everything-as-a-malware-since-this-night-t121994.0.html
afterwards reinstall firefox with the installer from https://www.mozilla.org/en-US/firefox/all/
in case this doesn't help either i'd recommend to ditch this unreliable security software...
Thanks for the help. Down loaded the updates from Comodo, reinstalled FF. Got back in business.
Thanks 02chuck
great, thanks for reporting back! :))