Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox not loading any pages, while other browsers can

  • 3 réponses
  • 1 a ce problème
  • 15 vues
  • Dernière réponse par Chrislongski

anilkumar247
anilkumar247
more options

Firefox not loading any pages after recently updated firefox. https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can tried all the options mentioned in the above link. The Internet is working, pages can load in all other browsers without any issues. I even deleted all the data from firefox, removed my sync account and all

Firefox not loading any pages after recently updated firefox. https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can tried all the options mentioned in the above link. The Internet is working, pages can load in all other browsers without any issues. I even deleted all the data from firefox, removed my sync account and all

Toutes les réponses (3)

FredMcD
FredMcD
more options

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

anilkumar247
anilkumar247 Auteur de la question
more options

Thanks for the reply. I have already done this, I am using Kaspersky internet security. I removed firefox from trusted apps and then added them again. And restarted the device too.

Chrislongski
Chrislongski
more options

Dump Kapersky -- it's loaded with Russian spy junk, from what I read. I use the free Avast edition. I did have a similar problem. So I blew away and reinstalled FF and an Avast popup added the application to the trusted list. Once Avast gets a clean scan of what you are installing, it almost always adds the program to the trusted list. That's the way it has worked for me...