Some websites don't display letters such as "y" on FF. Why is this?
Some websites don't display certain letters. Currently, I'm experiencing this problem on thekitchn.com, where the letter "y" isn't displaying. Here's an example sentence, "These steps might seem prett obvious, and for the most part the are, but there’s critical strateg within each of them." I've tried this particular website on Chrome, and have the same problem. However, on Safari all the letters are displayed.
Not all websites behave this way on FF. Out of the seven tabs I have open, only one isn't displaying correctly.
The extensions I have running are: - AdBlock Plus - Facebook Container - Epub Reader - Firefox Colour - Firefox Multi-Account Containers - Privacy Badger - Share Button for Facebook - Side View - SuperStop - To Google Translate - Tree Style Tab
Here are the steps I've taken to test and fix the problem: - To test if the problem is with the website itself, I copied and pasted the words elsewhere, and missing the letter is displayed. - I restarted FF in Safe Mode, but the problem persisted. - I deleted FF from applications, downloaded v.75.0 and installed that. No go.
I'm on a Mac.
Not sure what to do now. Thanks in advance for your help.
Solution choisie
Thank you, cor-el.
The second question (/questions/1278708) helped with finding a solution.
First, I tried tried changing the fonts to "True Type" but there is no option for that in the menu.
Instead, I unchecked "Allow pages to choose their own fonts, instead of your selections above" and refreshed the page. Success!
Here were the steps: --> Open FF preferences --> Scroll down to "Language and Appearance" --> Click on "Advanced" --> Uncheck "Allow pages to choose their own fonts, instead of your selections above." --> Click "OK" --> Refresh webpage
Voila!
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It is possible that Firefox isn't able to access the requested font and falls back to a 'last resort' font that shows all glyphs as a '?' or an 'A'.
This can happen if you use third-party font managers that store their fonts is a not standard location. Firefox on Mac uses a rather restricted sandbox and blocks access to most of the file system and thus blocks access to the font file if the font isn't in a standard system location.
Related threads:
- /questions/1268528 when I type the number 9, the underscore symbol appears (long dash)
- /questions/1278708 Text of website https://apod.nasa.gov/apod/ is missing the charakters x, y, z but only in lower case where x is not simply missing but replaced by "
Solution choisie
Thank you, cor-el.
The second question (/questions/1278708) helped with finding a solution.
First, I tried tried changing the fonts to "True Type" but there is no option for that in the menu.
Instead, I unchecked "Allow pages to choose their own fonts, instead of your selections above" and refreshed the page. Success!
Here were the steps: --> Open FF preferences --> Scroll down to "Language and Appearance" --> Click on "Advanced" --> Uncheck "Allow pages to choose their own fonts, instead of your selections above." --> Click "OK" --> Refresh webpage
Voila!
I have this problem as well, and "x" is replaced with ". I tried this fix, but no change