Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

transfer of e-mails to a new computer

  • 1 réponse
  • 1 a ce problème
  • 4 vues
  • Dernière réponse par christ1

more options

Hello I am asking for help in solving the following problem. I have purchased a new computer to which I want to transfer all e-mails from the previous one. I installed Thunderbird and copied the entire Thunderbird folder to the new computer. After opening the application, I can see all e-mail topics but no content. The following message appears in the body of the e-mail:

It was impossible to find the file "mailbox: /// C: /Users/Janusz/AppData/Roaming/Thunderbird/Profiles/3vhd9ch7.default/Mail/serwer1721174.home-1.pl/Inbox? Number = 3231". Check the path to the file and then try again.

    Check capitalization and make sure the file name does not contain typos or other spelling errors.
    Check that the file has not been moved, deleted, or renamed.

Can someone help me eg via remote desktop?

Hello I am asking for help in solving the following problem. I have purchased a new computer to which I want to transfer all e-mails from the previous one. I installed Thunderbird and copied the entire Thunderbird folder to the new computer. After opening the application, I can see all e-mail topics but no content. The following message appears in the body of the e-mail: It was impossible to find the file "mailbox: /// C: /Users/Janusz/AppData/Roaming/Thunderbird/Profiles/3vhd9ch7.default/Mail/serwer1721174.home-1.pl/Inbox? Number = 3231". Check the path to the file and then try again. Check capitalization and make sure the file name does not contain typos or other spelling errors. Check that the file has not been moved, deleted, or renamed. Can someone help me eg via remote desktop?

Toutes les réponses (1)

more options
I ... copied the entire Thunderbird folder to the new computer.

Clear as mud. Please provide the exact folder name and full path starting with C: . What folder did you copy over and to where exactly on the new computer?