Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox profile cache2 folder has unmovable and invisible files.

  • 1 réponse
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par cor-el

John Spitzer
John Spitzer
more options

I am helping someone with setting up their computer. They are on Windows 7. As part of that setup, I needed to shrink the C: partition so I could create a second partition. The C: drive is on a SATA connected SSD. After running a defragger to do that and consolidate the files to the lower half of the disk I found that there were some unmovable files very near the end of the disk that prevented the shrink. When I examined the files (via the defragger interface), they were in the Firefox profile in the Cache2 folder. But when I navigated to the profile, there was no cache2 folder.

I have run chkdsk and it fixed a few errors but the files were still unmovable and not visible in Explorer. I have enabled Hidden and System files. So how in the heck do I delete these files so I can shrink the partition?

I am helping someone with setting up their computer. They are on Windows 7. As part of that setup, I needed to shrink the C: partition so I could create a second partition. The C: drive is on a SATA connected SSD. After running a defragger to do that and consolidate the files to the lower half of the disk I found that there were some unmovable files very near the end of the disk that prevented the shrink. When I examined the files (via the defragger interface), they were in the Firefox profile in the Cache2 folder. But when I navigated to the profile, there was no cache2 folder. I have run chkdsk and it fixed a few errors but the files were still unmovable and not visible in Explorer. I have enabled Hidden and System files. So how in the heck do I delete these files so I can shrink the partition?

Toutes les réponses (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

What does the about:cache page say about the disk cache ?

You can also try the button on the about:profiles page to go to the secondary (local) location in "AppData\Local".

Is there only one profile present if you go up one level ?

  • C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\