Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

No emails since February

  • Aucune réponse
  • 0 a ce problème
more options

I had been happily using Tbird for many years. In mid February, when I tried to open my inbox, the message was "inbox in use for some other operation". If it was in use, I did not know about it. Then the message changed to "Thunderbird has crashed". I tried again many times over a few months but got the same results. I've just about been coping using webmail but with much grinding of teeth. Today when I tried again, there was no message and no inbox. I've also tried opening a 2nd Tbird account but got nowhere. Does anyone have any suggestions please? Thanks, Richard>

I had been happily using Tbird for many years. In mid February, when I tried to open my inbox, the message was "inbox in use for some other operation". If it was in use, I did not know about it. Then the message changed to "Thunderbird has crashed". I tried again many times over a few months but got the same results. I've just about been coping using webmail but with much grinding of teeth. Today when I tried again, there was no message and no inbox. I've also tried opening a 2nd Tbird account but got nowhere. Does anyone have any suggestions please? Thanks, Richard>

Vous devez vous identifier avec votre compte pour répondre aux messages. Veuillez poser une nouvelle question, si vous n’avez pas encore de compte.