Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox hangs after 5 to 10 minutes of use.

  • 1 réponse
  • 46 ont ce problème
  • 1 vue
  • Dernière réponse par modem7

JxInEastPort
JxInEastPort
more options

Firefox hangs after 5 to 10 minutes of use. I am running to the same problem on two different computers. I am running FF 3.6.13 under Windows 7, 64-bit. I have all plugins disabled. The active extensions are DownThemAll 2.0, Flashblock 1.5.14.2, and McAfee SiteAdvisor 3.3. I am running McAfee VirusScan Enterprise 8.7.0i and Spyware Doctor - but not the antivirus engine.

I am running Java Version 6 Update 23 (build 1.6.0_23-b05). If I disable JavaScript I do not seem to have the problem, but I cannot use the features on a lot of sites if I disable it.

This problem is not unique to any particular WebSite.

I have tried all the solutions on the trouble shooting page. MS Process Explorer seems to indicate that Firefox is in a loop continuously starting new threads. The following are stack traces from two successive threads:

wow64cpu.dll!TurboDispatchJumpAddressEnd+0x690 wow64cpu.dll!TurboDispatchJumpAddressEnd+0x484 wow64.dll!Wow64SystemServiceEx+0x1ce wow64.dll!Wow64LdrpInitialize+0x429 ntdll.dll!LdrGetProcedureAddress+0x24127 ntdll.dll!LdrInitializeThunk+0xe ntdll.dll!NtWaitForSingleObject+0x15 kernel32.dll!WaitForSingleObjectEx+0x43 kernel32.dll!WaitForSingleObject+0x12 xul.dll!?IsInvalidChar@gfxFontGroup@@SAHG@Z+0x21e1 xul.dll!?MeasureText@gfxTextRun@@QAE?AURunMetrics@gfxFont@@IIW4BoundingBoxType@3@PAVgfxContext@@PAVPropertyProvider@1@@Z+0x4bd8 xul.dll!?Hash@gfxFontStyle@@QBEIXZ+0x1ec2 xul.dll!XRE_main+0x8f50 MOZCRT19.dll!_endthreadex+0x78 MOZCRT19.dll!_endthreadex+0x106 ntdll.dll!RtlInitializeExceptionChain+0x63 ntdll.dll!RtlInitializeExceptionChain+0x36

wow64cpu.dll!TurboDispatchJumpAddressEnd+0x690 wow64cpu.dll!TurboDispatchJumpAddressEnd+0x484 wow64.dll!Wow64SystemServiceEx+0x1ce wow64.dll!Wow64LdrpInitialize+0x429 ntdll.dll!LdrGetProcedureAddress+0x24127 ntdll.dll!LdrInitializeThunk+0xe ntdll.dll!NtWaitForSingleObject+0x15 kernel32.dll!WaitForSingleObjectEx+0x43 kernel32.dll!WaitForSingleObject+0x12 xul.dll!?IsInvalidChar@gfxFontGroup@@SAHG@Z+0x21e1 xul.dll!?MeasureText@gfxTextRun@@QAE?AURunMetrics@gfxFont@@IIW4BoundingBoxType@3@PAVgfxContext@@PAVPropertyProvider@1@@Z+0x4bd8 xul.dll!?Hash@gfxFontStyle@@QBEIXZ+0x1ec2 xul.dll!XRE_main+0x8f50 MOZCRT19.dll!_endthreadex+0x78 MOZCRT19.dll!_endthreadex+0x106 ntdll.dll!RtlInitializeExceptionChain+0x63 ntdll.dll!RtlInitializeExceptionChain+0x36

Firefox hangs after 5 to 10 minutes of use. I am running to the same problem on two different computers. I am running FF 3.6.13 under Windows 7, 64-bit. I have all plugins disabled. The active extensions are DownThemAll 2.0, Flashblock 1.5.14.2, and McAfee SiteAdvisor 3.3. I am running McAfee VirusScan Enterprise 8.7.0i and Spyware Doctor - but not the antivirus engine. I am running Java Version 6 Update 23 (build 1.6.0_23-b05). If I disable JavaScript I do not seem to have the problem, but I cannot use the features on a lot of sites if I disable it. This problem is not unique to any particular WebSite. I have tried all the solutions on the trouble shooting page. MS Process Explorer seems to indicate that Firefox is in a loop continuously starting new threads. The following are stack traces from two successive threads: wow64cpu.dll!TurboDispatchJumpAddressEnd+0x690 wow64cpu.dll!TurboDispatchJumpAddressEnd+0x484 wow64.dll!Wow64SystemServiceEx+0x1ce wow64.dll!Wow64LdrpInitialize+0x429 ntdll.dll!LdrGetProcedureAddress+0x24127 ntdll.dll!LdrInitializeThunk+0xe ntdll.dll!NtWaitForSingleObject+0x15 kernel32.dll!WaitForSingleObjectEx+0x43 kernel32.dll!WaitForSingleObject+0x12 xul.dll!?IsInvalidChar@gfxFontGroup@@SAHG@Z+0x21e1 xul.dll!?MeasureText@gfxTextRun@@QAE?AURunMetrics@gfxFont@@IIW4BoundingBoxType@3@PAVgfxContext@@PAVPropertyProvider@1@@Z+0x4bd8 xul.dll!?Hash@gfxFontStyle@@QBEIXZ+0x1ec2 xul.dll!XRE_main+0x8f50 MOZCRT19.dll!_endthreadex+0x78 MOZCRT19.dll!_endthreadex+0x106 ntdll.dll!RtlInitializeExceptionChain+0x63 ntdll.dll!RtlInitializeExceptionChain+0x36 wow64cpu.dll!TurboDispatchJumpAddressEnd+0x690 wow64cpu.dll!TurboDispatchJumpAddressEnd+0x484 wow64.dll!Wow64SystemServiceEx+0x1ce wow64.dll!Wow64LdrpInitialize+0x429 ntdll.dll!LdrGetProcedureAddress+0x24127 ntdll.dll!LdrInitializeThunk+0xe ntdll.dll!NtWaitForSingleObject+0x15 kernel32.dll!WaitForSingleObjectEx+0x43 kernel32.dll!WaitForSingleObject+0x12 xul.dll!?IsInvalidChar@gfxFontGroup@@SAHG@Z+0x21e1 xul.dll!?MeasureText@gfxTextRun@@QAE?AURunMetrics@gfxFont@@IIW4BoundingBoxType@3@PAVgfxContext@@PAVPropertyProvider@1@@Z+0x4bd8 xul.dll!?Hash@gfxFontStyle@@QBEIXZ+0x1ec2 xul.dll!XRE_main+0x8f50 MOZCRT19.dll!_endthreadex+0x78 MOZCRT19.dll!_endthreadex+0x106 ntdll.dll!RtlInitializeExceptionChain+0x63 ntdll.dll!RtlInitializeExceptionChain+0x36

Modifié le par JxInEastPort

Toutes les réponses (1)

modem7
modem7
more options

Yup, also having this problem. Any results as of yet?