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Windows 7/2 users/Firefox function on one user, other user gets notice that Firefox running but no indication on desktop. Unable to track down problem.

  • 3 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par Hasan

Jessfine
Jessfine
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Primary computer user wishes to access Firefox on her desktop. When icon clicked, notice received that "Firefox is running. To open another session, close the original." But, Firefox does not show up on this desktop except as an icon. Suspect it has something to do with the Windows XP used to access programs not accessible via Windows 7. Unable to delete XP programs as part of accounting program not available on Windows 7.

Primary computer user wishes to access Firefox on her desktop. When icon clicked, notice received that "Firefox is running. To open another session, close the original." But, Firefox does not show up on this desktop except as an icon. Suspect it has something to do with the Windows XP used to access programs not accessible via Windows 7. Unable to delete XP programs as part of accounting program not available on Windows 7.

Toutes les réponses (3)

Hasan
Hasan
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Firefox is already running but is not responding

Profile in use

Check and tell if its working.

Jessfine
Jessfine Auteur de la question
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Hi

I've been through this 7 unit til I'm about to heave it into the garbage and cannot find where the profile is. Suspect it has the info I'm looking for but after chasing Windows and the task manager, can't find anything to hook my fingers on.

Good Luck

edj

Hasan
Hasan
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Did you open this link mentioned in the first article provided in my previous reply ??

How do I find my profile?

THOROUGHLY go through the articles mentioned in my previous reply again. And open any links mentioned in those articles to understand & resolve your problem.