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I can't upgrade to or install v. 23.0 as hangs while checking add-on (there are none) and if I cancel that, the program menus don't work so is there a fix?

  • 3 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par Allan Ogg

Allan Ogg
Allan Ogg
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I'm running version 21.0 on a 64-bit Windows 8 pro system and it works fine but if I try to upgrade to version 22 or 23, it hangs while checking add-ons even if there are none. If I cancel the check, the program window opens but it won't respond to menu commands at all.

I've tried a clean install (uninstall, clean up disk, registry,, etc. and re-install) and, while it installs, the results is the same - no menu actions. I've tried a .ini file override to bypass the check but it still does it.

I can re-install version 21 and all is well again.

I'm running version 21.0 on a 64-bit Windows 8 pro system and it works fine but if I try to upgrade to version 22 or 23, it hangs while checking add-ons even if there are none. If I cancel the check, the program window opens but it won't respond to menu commands at all. I've tried a clean install (uninstall, clean up disk, registry,, etc. and re-install) and, while it installs, the results is the same - no menu actions. I've tried a .ini file override to bypass the check but it still does it. I can re-install version 21 and all is well again.

Toutes les réponses (3)

Andrew
Andrew
  • Moderator
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From the information gathered when you asked your question it shows that version 23.0 is installed and you are presently using it.

Allan Ogg
Allan Ogg Auteur de la question
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Yes, but I wrote the question at home on a different PC. The one with the problem is running Windows 8 Pro.

Allan Ogg
Allan Ogg Auteur de la question
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Yes, but I wrote the question at home on a different PC. The one with the problem is running Windows 8 Pro.