Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I started to setup a Firefox Sync account - but didn't want to put my old age of 70 - so I put '7' - now I'm locked out - HELP ! how do I reset and try again? )

rzackris
rzackris
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Now I can't even sign-in to Sync - as it think I'm too young !! (Ha - who knew??) - so when I try to log in to correct my age, I get this!


Cannot create account

You must meet certain age requirements to create a Firefox Account. Apparently you've got to be at least 14 years old !!

Now I can't even sign-in to Sync - as it think I'm too young !! (Ha - who knew??) - so when I try to log in to correct my age, I get this! Cannot create account You must meet certain age requirements to create a Firefox Account. Apparently you've got to be at least 14 years old !!

Alle antwurden (3)

philipp
philipp
  • Moderator
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hi rzackris, go to https://accounts.firefox.com/signup and right-click on a blank section of the page. then go to view page infos > security > view cookies > clear all cookies & try it again afterwards.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Did you try to close and restart Firefox?

blockgaming76
blockgaming76
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clear your cookies for the sight.